47QTCA22D006N-75FCMC26F0054
Delivery Order
Overview
Government Description
The purpose of this task order is to audit the quality of Customer Service Representative (CSR) interactions in its multichannel medicare and marketplace contact center. Independently, and not as an agent of the government, the contractor shall furni
Awardee
Awarding / Funding Agency
Place of Performance
Windsor Mill, MD 21244 United States
Pricing
Fixed Price
Set Aside
None
Extent Competed
Full And Open Competition
Est. Average FTE
9
Related Opportunity
(Parent Award)
Analysis Notes
Amendment Since initial award the Potential End Date has been shortened from 04/30/31 to 02/28/31.
Labor Pricing The labor category ceiling rates applicable to this Delivery Order awarded through IDV 47QTCA22D006N can be analyzed here.
Labor Pricing The labor category ceiling rates applicable to this Delivery Order awarded through IDV 47QTCA22D006N can be analyzed here.
USA Infotech was awarded
Delivery Order 75FCMC26F0054 (75FCMC-26-F-0054)
worth up to $8,347,502
by the CMS Office of Acquisition and Grants Management
in May 2026.
The contract
has a duration of 4 years 9 months and
was awarded
full & open
with
NAICS 541511 and
PSC R499
via subject to multiple award fair opportunity acquisition procedures with 5 bids received.
As of today, the Delivery Order has a total reported backlog of $6,856,269.
This contract was awarded through vehicle Multiple Award Schedule (MAS).
Status
(Open)
Last Modified 4/30/26
Period of Performance
5/1/26
Start Date
2/28/27
Current End Date
2/28/31
Potential End Date
Obligations and Backlog
$1.5M
Total Obligated
$1.5M
Current Award
$8.3M
Potential Award
$0.0
Funded Backlog
$6.9M
Total Backlog
Award Hierarchy
Vehicle
Federal Supply Schedule
Delivery Order
47QTCA22D006N-75FCMC26F0054
Subcontracts
Activity Timeline
Transaction History
Modifications to 47QTCA22D006N-75FCMC26F0054
People
Suggested agency contacts for 47QTCA22D006N-75FCMC26F0054
Competition
Number of Bidders
5
Solicitation Procedures
Subject To Multiple Award Fair Opportunity
Evaluated Preference
None
Commercial Item Acquisition
Commercial Item
Simplified Procedures for Commercial Items
No
Other Categorizations
Subcontracting Plan
Plan Not Required
Cost Accounting Standards
Exempt
Business Size Determination
Small Business
Awardee UEI
Z8KHFKXFCMZ1
Awardee CAGE
6X1D3
Agency Detail
Awarding Office
75FCMC OFC OF ACQUISITION AND GRANTS MGMT
Funding Office
75FCMC
Created By
hhssryberg
Last Modified By
hhsbhumes
Approved By
hhsbhumes
Legislative
Legislative Mandates
None Applicable
Performance District
MD-02
Senators
Benjamin Cardin
Chris Van Hollen
Chris Van Hollen
Representative
C. Ruppersberger
Modified: 4/30/26