47QFCA25C0002
Definitive Contract
Overview
Government Description
This contract is for services in support of the military onesource program for military members and their families, similar to a commercial Employee Assistance Program (EAP). In addition to providing a broad array of information, referrals, and counseling services, work performed includes 24/7 call center operations, it infrastructure management, non-medical counseling, health and wellness coaching, financial counseling (including tax consultations), strategic outreach, field consultant support, program study and evaluation, and childcare support. Services are delivered worldwide via internet, telephone, email, postal mail, secure messaging, ai chatbot, and face-to-face counseling. The contract includes support for ourrelationship couples coaching and related management services.
Awardee
Awarding Agency
Funding Agency
Place of Performance
Falls Church, VA 22042 United States
Pricing
Fixed Price
Set Aside
None
Extent Competed
Full And Open Competition
Related Opportunity
Analysis Notes
Amendment Since initial award the Potential End Date has been shortened from 06/30/30 to 03/02/26.
Recompete The following similar solicitation(s) may continue aspects of this contract: Military OneSource Program - Request for Proposal (RFP) 47QFCA23R0053
Subcontracting Plan This Definitive Contract has an Individual Subcontract Plan. The General Services Administration has an overall small business subcontracting goal of 21%
Unrealized Backlog This Definitive Contract is complete with $47,768,250 of funded backlog and $515,979,336 of unfunded backlog unused, which is typically due to unexercised options.
Recompete The following similar solicitation(s) may continue aspects of this contract: Military OneSource Program - Request for Proposal (RFP) 47QFCA23R0053
Subcontracting Plan This Definitive Contract has an Individual Subcontract Plan. The General Services Administration has an overall small business subcontracting goal of 21%
Unrealized Backlog This Definitive Contract is complete with $47,768,250 of funded backlog and $515,979,336 of unfunded backlog unused, which is typically due to unexercised options.
Cognosante was awarded
Definitive Contract 47QFCA25C0002 (47QFCA-25-C-0002)
for Military OneSource Program (EAP) Support Services
worth up to $576,153,108
by DOD Education Activity
in July 2025.
The contract
has a duration of 8 months and
was awarded
through solicitation Military OneSource Program - Request for Proposal (RFP) 47QFCA23R0053
full & open
with
NAICS 624190 and
PSC G099
via direct negotiation acquisition procedures with 6 bids received.
As of today, the Definitive Contract has a total reported backlog of $515,979,336 and funded backlog of $47,768,250, though the contract is complete, so backlog may not be realized.
Status
(Complete)
Last Modified 5/12/26
Period of Performance
7/1/25
Start Date
10/15/25
Current End Date
3/2/26
Potential End Date
Obligations and Backlog
$60.2M
Total Obligated
$107.9M
Current Award
$576.2M
Potential Award
$47.8M
Funded Backlog
$516.0M
Total Backlog
Award Hierarchy
Definitive Contract
47QFCA25C0002
Subcontracts
Activity Timeline
Opportunity Lifecycle
Procurement history for 47QFCA25C0002
Transaction History
Modifications to 47QFCA25C0002
People
Suggested agency contacts for 47QFCA25C0002
Competition
Number of Bidders
6
Solicitation Procedures
Negotiated Proposal/Quote
Evaluated Preference
None
Performance Based Acquisition
Yes
Commercial Item Acquisition
Commercial Item
Simplified Procedures for Commercial Items
No
Other Categorizations
Subcontracting Plan
Individual Subcontract Plan
Cost Accounting Standards
Exempt
Business Size Determination
Large Business
IT Commercial Item Category
Not Applicable
Awardee UEI
DKP2F2S75GG5
Awardee CAGE
3G7K2
Agency Detail
Awarding Office
47QFCA GSA FAS AAS FEDSIM
Funding Office
HE1501
Created By
gerry.reeves@gsa.gov
Last Modified By
00.f.kristen.jaremback@gsa.gov
Approved By
00.f.kristen.jaremback@gsa.gov
Legislative
Legislative Mandates
Labor Standards
Performance District
VA-08
Senators
Mark Warner
Timothy Kaine
Timothy Kaine
Representative
Donald Beyer
Modified: 5/12/26