2043FY26C00014
Definitive Contract
Overview
Government Description
Mandatory source abilityone contract. Contract for toll free order form call services to provide contract center support services for the IRS to manage taxpayer product requests directed to IRS toll-free telephone forms line.
Awardee
Awarding / Funding Agency
Place of Performance
Boston, MA 2114 United States
Pricing
Labor Hours
Set Aside
None
Extent Competed
Not Available For Competition
Est. Average FTE
31
Related Opportunity
None
Analysis Notes
Sole Source This Definitive Contract was awarded sole source to National Telecommuting Institute because the government was authorized to sole source the contract by statute.
AbilityOne This Definitive Contract was awarded to National Telecommuting Institute, an AbilityOne non-profit, current and future acquisitions may give purchase priority to AbilityOne contractors under FAR 8.7 and 8.603.
AbilityOne This Definitive Contract was awarded to National Telecommuting Institute, an AbilityOne non-profit, current and future acquisitions may give purchase priority to AbilityOne contractors under FAR 8.7 and 8.603.
National Telecommuting Institute was awarded
Definitive Contract 2043FY26C00014 (2043FY-26-C-00014)
for IRS Toll-Free Order Form Call Services
worth up to $27,795,262
by Internal Revenue Service
in April 2026.
The contract
has a duration of 5 years 2 months and
was awarded
full & open
with
NAICS 561421 and
PSC R799
via sole source acquisition procedures with 1 bid received.
As of today, the Definitive Contract has a total reported backlog of $24,262,869 and funded backlog of $24,262,869.
Status
(Open)
Last Modified 4/3/26
Period of Performance
4/4/26
Start Date
12/31/26
Current End Date
6/30/31
Potential End Date
Obligations and Backlog
$3.5M
Total Obligated
$27.8M
Current Award
$27.8M
Potential Award
$24.3M
Funded Backlog
$24.3M
Total Backlog
Award Hierarchy
Definitive Contract
2043FY26C00014
Subcontracts
Activity Timeline
People
Suggested agency contacts for 2043FY26C00014
Competition
Number of Bidders
1
Solicitation Procedures
Sole Source
Other Than Full and Open Competition
Authorized By Statute
Evaluated Preference
None
Performance Based Acquisition
Yes
Commercial Item Acquisition
Commercial Item
Simplified Procedures for Commercial Items
No
Other Categorizations
Subcontracting Plan
Plan Not Included (No Subcontracting Possibilities)
Cost Accounting Standards
Exempt
Business Size Determination
Large Business
Awardee UEI
H8J1W4J4YDG3
Awardee CAGE
1TJA0
Agency Detail
Awarding Office
2043FY TAXPAYER FOCUSED SUPPORT
Funding Office
2043FZ
Created By
wj7wb0
Last Modified By
gmkyb0
Approved By
gmkyb0
Legislative
Legislative Mandates
Labor Standards
Performance District
MA-08
Senators
Edward Markey
Elizabeth Warren
Elizabeth Warren
Representative
Stephen Lynch
Modified: 4/3/26