Zscaler Software License

Background
The Department of Homeland Security (DHS), Office of the Chief Information Officer (OCIO) requires a software solution and associated services to enhance the agency's network and cybersecurity operations.

The goal is to implement a unified, cloud-native platform that adheres to a zero-trust security model, thereby improving security and operational efficiency.

Work Details
The contract involves procuring Zscaler software licenses and associated services through Carahsoft Technology Corp, the sole authorized master aggregator distributor of Zscaler.

The required services include:
1. Secure Web Gateway (SWG) for secure internet access;
2. Zero Trust Network Access (ZTNA) for secure access to private applications;
3. Cloud Access Security Broker (CASB) for managing cloud security;
4. Data Loss Prevention (DLP) to protect sensitive information;
5. Digital Experience Monitoring to enhance user experience.

Zscaler operates as an intermediary in the data path, inspecting traffic in real-time to safeguard users and data from threats such as malware and phishing while optimizing performance by processing traffic at the edge rather than routing it through agency data centers.

Place of Performance
The geographic location for performance is not explicitly stated in the provided information.

Incumbent Analysis
This opportunity appears to have a confirmed incumbent and/or closely related prior contract based on DHS OCIO’s prior Zscaler BPA award (70RTAC26A00000002) awarded to Carahsoft Technology for $39,951,717. The prior work involved procuring Zscaler software licenses and cloud subscriptions, maintenance, integration, professional services, and training for the same unified cloud-native platform capabilities—SWG, ZTNA, CASB/DLP, and digital experience monitoring—indicating a continuation of the agency’s Zscaler licensing and associated support needs.