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Veterans Crisis Line IT Support - Avaya   2

ID: 36C10B21F0286 • Type: Award Notice • Match:  100%
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Description

The Department of Veterans Affairs (VA), Office of Information and Technology (OI&T) Unified Communications Infrastructure Support (UCIS) has a requirement for brand name Avaya Professional Services, Licensing, Configuration, and installation. This action is to acquire the labor to include engineering, planning, configuration changes, and implementation, testing and validating of, Avaya Automated Quality Management (AQM), Real Time Routing Queue Stat, Custom Contact Access Count, Outbound SMS Widget, SMS Comfort Message, Attribute Change Widget, Oceana upgrade, Avaya Call Recorder A (ACRA) upgrades for Community Care Enterprise Contact Center (CCECC) and Veterans Crisis Line (VCL). The Period of Performance (PoP) shall be 9/2/2021 to 9/1/2022.

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Overview

Awardee
AAT CONSULTANTS, LLC
Award ID
NNG15SD18B
Reported Award
$944,346
Agency
TAC New Jersey [VA - HQ - TAC]
Award Date
Sept. 1, 2021
Posted
Sept. 1, 2021, 12:00 p.m. EDT
Set Aside
Service Disabled Veteran Owned Small Business (SDVOSBC)
NAICS
541519 - Other Computer Related Services
PSC
DA10 - IT And Telecom - Business Application/Application Development Software As A Service
Place of Performance
United States
Source
Open
Current SBA Size Standard
$34 Million
Pricing
Likely Fixed Price
Veterans Crisis Line IT Support - Avaya (36C10B21F0286) was awarded to AAT CONSULTANTS, LLC on 9/1/21 by TAC New Jersey.
Primary Contact
Name
Crystal Lomonaco   Profile
Email
crystal.lomonaco@va.gov
Phone
(848) 377-5101

Documents

Posted documents for Award Notice 36C10B21F0286

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Additional Details

Source Agency Hierarchy
VETERANS AFFAIRS, DEPARTMENT OF > VETERANS AFFAIRS, DEPARTMENT OF > TECHNOLOGY ACQUISITION CENTER NJ (36C10B)
FPDS Organization Code
3600-0010B
Source Organization Code
100180016
Last Updated
Nov. 1, 2021
Last Updated By
crystal.lomonaco@va.gov
Archive Date
Nov. 1, 2021