Ambulette/Wheelchair and Stretcher Van Transports (VA-26-00002874)   2

Background
The Department of Veterans Affairs (VA) is seeking to provide ambulette/wheelchair and stretcher van transportation services for eligible Veteran patients at the Samuel Stratton VA Medical Center in Albany, NY. This contract aims to ensure safe and reliable transportation for Veterans requiring medical services, thereby enhancing the quality of care provided to them.

The services will facilitate transport from designated pick-up points, typically the beneficiaries' residences, to medical facilities and back, including special arrangements as necessary.

Work Details
The contractor shall furnish all necessary equipment and personnel to provide ambulette/wheelchair and stretcher van transportation services. Key requirements include:
1. Transportation of eligible Veteran patients from pre-designated pick-up points to medical facilities and return trips.
2. Special arrangements for patients with unique needs, such as bariatric wheelchairs or caregiver transport.
3. Adherence to strict schedules, ensuring beneficiaries are picked up within 15 minutes of scheduled times.
4. Communication capabilities must be maintained for immediate contact between the contractor's dispatch facility and the VA.
5. Services are required 24/7, including federal holidays.
6. The contractor must ensure that beneficiaries are escorted to their internal destination within medical facilities.

Period of Performance
The contract will have a base period plus four option periods, spanning from November 1, 2025, through October 31, 2030.

Place of Performance
Services will be performed at the Samuel Stratton VA Medical Center located at 113 Holland Avenue, Albany NY 12208, as well as various counties including Columbia, Greene, Delaware, Schoharie, Albany, Rensselaer, Washington, Saratoga, Fulton, Herkimer, Hamilton, Warren.