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Special Mode Transportation Services Clement J Zablocki VAMC and area VA and non-VA facilities

ID: 36C25226R0075 • Type: Sources Sought • Match:  85%
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Description

The Department of Veterans Affairs (VA) Clement J. Zablocki VA Medical Center (hereafter VAMC), its associated Community-Based Outpatient Clinics (CBOCs), and affiliated healthcare clinics require contracted non-emergency wheelchair and sedan transportation services. The contractor shall furnish the necessary personnel and equipment to provide for twenty-four (24) hours Seven (7) days a week wheelchair van and sedan transportation services, along with VetRide (or its successor) monitoring/updating, including weekends and holidays. The VAMC estimates approximately 70,000 wheelchair van and 18,000 sedan trips per year. See attached draft version of the Performance Work Statement (PWS), which may differ from the PWS included in any future solicitation and resultant award. The North American Industry Classifications System (NAICS) code for this procurement is: 485991 Special Needs Transportation with a Small Business Size Standard of $19 million in annual revenue. All interested, responsible sources shall submit a capability statement by 10:00 a.m. (local time) on Monday June 8, 2026 to erika.cannaday@va.gov, to include the following: Organizational name, including DBA, if applicable, and address Point of contact (name, title, email address) SAM Unique Entity ID Business size under NAICS 485991 Company Experience in providing transportation services to medical patients, to include number of years and any examples of current contracts in place with government or commercial entities Contact information for contracts listed in company experience and a description of services provided (type of services, volume of trips per year, geographic service area covered, etc.) Example(s) of quality control programs an procedures currently utilized Size and type of fleet, including number of sedan and wheelchair vans (specifying number of wheelchair vans that are rear-loaded and side-loaded); Number of drivers currently employed This is not a solicitation for proposals, proposal abstracts, bids, or quotations. Telephone inquiries will not be returned. This Sources Sought notification is issued solely for information and planning purposes to determine availability of qualified vendors and does not constitute a solicitation. Based on the responses to this Sources Sought Notice/Market Research, this requirement may be set-aside for a specific small business socio-economic contracting program, small business or full and open competition.
Background
The Department of Veterans Affairs (VA) Clement J. Zablocki VA Medical Center (VAMC) and its associated Community-Based Outpatient Clinics (CBOCs) require contracted non-emergency wheelchair and sedan transportation services.

The VAMC serves over 60,000 Veterans across southeastern and central Wisconsin, providing essential healthcare services. The goal of this contract is to ensure reliable transportation for Veterans to and from medical appointments, enhancing their access to healthcare.

Work Details
The contractor shall provide 24/7 wheelchair van and sedan transportation services, including VetRide monitoring/updating.

The estimated service volume includes approximately 70,000 wheelchair van trips and 18,000 sedan trips annually. Services will be provided from various pick-up locations to designated drop-off locations as directed by the VA. The contractor must ensure that all vehicles meet safety and mechanical standards, including daily inspections and compliance with local, state, and federal regulations.

Additionally, the contractor is responsible for maintaining a fleet of vehicles suitable for transporting individuals with special needs, including oversized wheelchairs. Drivers must be trained in first aid and techniques for assisting elderly or physically challenged Veterans.

Period of Performance
The geographic location(s) the contract will be performed (if provided)

Place of Performance
Services will be performed at the Clement J. Zablocki VA Medical Center in Milwaukee, WI, and its associated CBOCs located in Appleton, Union Grove, Cleveland, Green Bay, and Oconomowoc.

Bidder Requirements
Bidders must demonstrate experience in providing transportation services to medical patients, including details on current contracts with government or commercial entities.

They must provide information on their fleet size and type, including the number of wheelchair vans (specifying rear-loaded and side-loaded), as well as the number of employed drivers. All drivers must speak fluent English and comply with all relevant licensing requirements. Additionally, contractors must have an approved Quality Control Plan (QCP) in place.

Incumbent Analysis (see Incumbents section for more detail)
This opportunity appears to have a confirmed incumbent, with Transtar Medical awarded special mode transportation services for the Milwaukee VA Medical Center (Clement J. Zablocki VAMC) and its associated CBOCs, including 24/7 wheelchair van and sedan transportation to VA and non-VA medical facilities. Prior awards (e.g., $11,239,559 for 09/01/20–02/28/26, plus subsequent task order coverage in 2026) describe the same core service model—continuous non-emergency transport using rear- and side-loading wheelchair-capable vehicles across the Milwaukee area and broader Wisconsin region—and include furnishing personnel/equipment to support ongoing VetRide monitoring/updating-type functions.

Overview

Response Deadline
June 8, 2026, 11:00 a.m. EDT Due in 4 Days
Posted
May 29, 2026, 2:06 p.m. EDT
Set Aside
None
Place of Performance
Milwaukee, WI area to include Clement J Zablocki VAMC associated CBOCS, and other VA and non-VA Milwaukee, WI USA
Source

Current SBA Size Standard
$19 Million
Pricing
Likely Fixed Price
Est. Level of Competition
Low
Est. Value Range
Experimental
$3,500,000 - $9,000,000 (AI estimate)
Odds of Award
52%
Signs of Shaping
72% of similar contracts within the Veterans Health Administration had a set-aside.
On 5/29/26 VISN 12: Great Lakes Health Care System issued Sources Sought 36C25226R0075 for Special Mode Transportation Services Clement J Zablocki VAMC and area VA and non-VA facilities due 6/8/26. The opportunity was issued full & open with NAICS 485991 and PSC V212.
Primary Contact
Title
Erika Cannaday
Name
Contracting Officer   Profile
Phone
414-844-4800x43253

Documents

Posted documents for Sources Sought 36C25226R0075

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Additional Details

Source Agency Hierarchy
VETERANS AFFAIRS, DEPARTMENT OF > VETERANS AFFAIRS, DEPARTMENT OF > 252-NETWORK CONTRACT OFFICE 12 (36C252)
FPDS Organization Code
3600-0069D
Source Organization Code
100180018
Last Updated
May 29, 2026
Last Updated By
erika.cannaday@va.gov
Archive Date
July 8, 2026