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USARC SCC SIS Support Contract

ID: 0000012027 • Type: Sources Sought

Description

The Contractor shall provide access to 24 Hour Technical Support via Telephone. The contractor shall provide software support, software updates and bug fixes. The contractor will ensure the primary monitoring station located at Fort McCoy, WI and the backup monitoring station located at Fort Snelling, MN are consistently synchronizing and acting as a hot backup . The contractor shall provide a certified technician and trainer at least once annually to perform general diagnostics, system grooming, system upgrades, problem resolution, and preventative maintenance tasks to ensure optimal system operating conditions.

Background
The United States Army Reserve Command (USARC) is seeking to procure technical services and support for the Security Control Center (SCC) Alarm Center Monitoring and Dispatch hardware/software.

The SCC operates as a government-owned and operated enterprise-level Central Monitoring Station, equipped with a backup monitoring station and remote terminals. The goal of this contract is to ensure continuous operational efficiency and compliance with cybersecurity standards.

Work Details
The contractor shall provide 24-hour technical support via telephone, annual on-site technical support for general diagnostics, system grooming, system upgrades, problem resolution, and preventative maintenance tasks. Specific tasks include:
- Ensuring synchronization between the primary monitoring station at Fort McCoy, WI, and the backup monitoring station at Fort Snelling, MN.
- Providing software support, updates, and bug fixes.
- Conducting annual user training on the Alarm Center Monitoring/Dispatch hardware/software.
- Assisting the SCC Systems Administrator in implementing Security Technical Implementation Guides (STIGs) and developing a plan of action if the system fails to comply with DoD Cybersecurity requirements.

Place of Performance
The contract will be performed primarily at Fort McCoy, WI and Fort Snelling, MN.

Overview

Response Deadline
May 28, 2025, 12:00 a.m. EDT Past Due
Posted
May 20, 2025, 11:35 a.m. EDT (updated: May 21, 2025, 1:32 p.m. EDT)
Set Aside
None
Place of Performance
Fort Snelling, MN 55111 United States
Source
SAM

Current SBA Size Standard
$25 Million
Pricing
Likely Fixed Price
Est. Level of Competition
Low
Odds of Award
32%
Signs of Shaping
The solicitation is open for 7 days, below average for the MICC Fort Bragg. 57% of similar contracts within the Department of the Army had a set-aside.
On 5/20/25 MICC Fort Bragg issued Sources Sought 0000012027 for USARC SCC SIS Support Contract due 5/28/25. The opportunity was issued full & open with NAICS 561621 and PSC J063.
Primary Contact
Name
CPT Luis Mejias   Profile
Phone
None

Secondary Contact

Name
MSG Bernadette Waters   Profile
Phone
(910) 396-2679

Documents

Posted documents for Sources Sought 0000012027

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Additional Details

Source Agency Hierarchy
DEPT OF DEFENSE > DEPT OF THE ARMY > AMC > ACC > MISSION & INSTALLATION CONTRACTING COMMAND > 419TH CSB
FPDS Organization Code
2100-W91247
Source Organization Code
500036899
Last Updated
June 12, 2025
Last Updated By
luis.d.mejias2.mil@army.mil
Archive Date
June 12, 2025