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Unified Servicing and Data Solution (USDS) Solicitation   7

ID: 91003122R0007 • Type: Synopsis Solicitation
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Description

Posted: July 18, 2022, 12:31 p.m. EDT

The U.S Department of Education Office of Federal Student Aid (FSA) releases the attached Solicitation No. 91003122R0007 entitled Unified Servicing and Data Solution (USDS) seeking servicers to provide continued servicing capabilities for FSA's student aid recipients. The resulting USDS contracts will replace the existing Title IV Additional Servicers (TIVAS) and Not-For-Profit (NFP) Servicers (collectively, Legacy Servicers) contracts and provide the following services:
Complete Student Loan Servicing;
Student Loan Consolidation Origination and Disbursement;
Financial Reporting;
Processing of Specialty Claims (discharge, forgiveness, and cancellation);
Complete Fulfillment;
Operational Reporting;
Compliance Monitoring; and
Data Integrations with other FSA Systems.

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Amendment 0001

This amendment 0001 is to correct the file error in attachment labeled "01 - Business Operations and Servicing Requirements Attachments.zip". The file was unable to be opened. It is deleted and replaced with the new file labeled "Corrected 01 - Business Operations and Servicing Requirements Attachments". No further changes are made to the solicitation.

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Amendment 0002

This amendment 0002 is to provide responses to inital questions recieved and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0002_05262022".

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Amendment 0003

This amendment 0003 is to provide responses to questions recieved and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0003_06232022". The questions and answers along with the amended solicitation and any associated revised documents are provided in the attached zip file labeled "91003122R0007_Amendment_0003_Documents".

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Amendment 0004

This amendment 0004 is to provide responses to questions received and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0004_07062022". The questions and answers along with the amended solicitation and any associated revised or new documents are provided in the attached zip file labeled "91003122R0007_Amendment_0004_Documents".

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Amendment 0005

This amendment 0005 is to provide responses to questions received and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0005_07122022". The questions and answers along with the amended solicitation and any associated revised or new documents are provided in the attached zip file labeled "91003122R0007_Amendment_0005_Documents".

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Amendment 0006

This amendment 0006 is to provide responses to questions received and update the solicitation as needed. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0006_07142022". The questions and answers along with the amended solicitation and any associated revised or new documents are provided in the attached zip file labeled "91003122R0007_Amendment_0006_Documents".

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Amendment 0007

This amendment 0007 is to correct an error in the Pricing Template. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0007_07152022". The updated Pricing Template file labeled "15 - Pricing Template 07152022" is attached.

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Amendment 0008

This amendment 0008 is to update a response to a previously answered question. Full details of the amendment can be found in the attached amendment file labeled "USDS_RFP_91003122R0007_Amendment_0008_07182022".

Posted: July 15, 2022, 7:01 a.m. EDT
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Posted: June 23, 2022, 10:39 a.m. EDT
Posted: May 27, 2022, 9:18 a.m. EDT
Posted: May 20, 2022, 8:50 a.m. EDT
Posted: May 19, 2022, 5:58 p.m. EDT
Background
The U.S Department of Education Office of Federal Student Aid (FSA) is seeking servicers to provide continued servicing capabilities for FSA’s student aid recipients. The resulting Unified Servicing and Data Solution (USDS) contracts will replace the existing Title IV Additional Servicers (TIVAS) and Not-For-Profit (NFP) Servicers contracts and provide various services including complete student loan servicing, consolidation origination and disbursement, financial reporting, processing of specialty claims, fulfillment, operational reporting, compliance monitoring, and data integrations with other FSA systems.

Work Details
The USDS Servicers are required to adhere to FSA’s Service Level Agreements/Objectives and include performance management mechanisms. They must maintain a sound compliance management system integrated into the overall framework for product design, delivery, and administration across the entire product and service lifecycle. Additionally, the USDS Servicers are responsible for coordinating any necessary non-disclosure agreements furnished information marked with restrictive legends. They are also required to submit a Phase-In Plan as part of their proposal and establish plans for an orderly phase-out of the contracted operations at the termination of the Contract.

Period of Performance
The Period of Performance for this IDIQ Contract(s) may last up to ten years, consisting of a five-year Base Period, two two-year Option Periods, and one one-year Option Period.

Overview

Response Deadline
July 19, 2022, 2:00 p.m. EDT Past Due
Posted
May 19, 2022, 5:58 p.m. EDT (updated: July 18, 2022, 12:31 p.m. EDT)
Set Aside
None
Place of Performance
United States
Source
SAM

Current SBA Size Standard
$28.5 Million
Pricing
Fixed Price With Economic Price Adjustment; Fixed Price;
Evaluation Criteria
Best Value
On 5/19/22 Office of Federal Student Aid issued Synopsis Solicitation 91003122R0007 for Unified Servicing and Data Solution (USDS) Solicitation due 7/19/22. The opportunity was issued full & open with NAICS 522390 and PSC R710.
Primary Contact
Name
Jackson McClam, Contracting Officer   Profile
Phone
(202) 304-2149

Secondary Contact

Name
Marquis Johnson, Contract Specialist   Profile
Phone
None

Documents

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Additional Details

Source Agency Hierarchy
EDUCATION, DEPARTMENT OF > EDUCATION, DEPARTMENT OF > FSA ACQUISITIONS OFFICE
FPDS Organization Code
9100-ENRM
Source Organization Code
100167435
Last Updated
May 1, 2023
Last Updated By
jackson.mcclam@ed.gov
Archive Date
May 1, 2023