U. S. Coast Guard Lifeguard Contract

Background
The U.S. Coast Guard is seeking a contractor to provide lifeguard services as part of its mission to ensure safety and compliance at its facilities.
The goal of this contract is to maintain a safe swimming environment for users by employing qualified lifeguards and ensuring adherence to safety regulations and standards.

Work Details
The contractor will be responsible for the following tasks:
- Provide two lifeguards on duty at all times, with at least one lifeguard monitoring the pool area continuously.
- Ensure that the pool area, showers, and furniture are clean and organized, achieving a cleanliness threshold of 95%.
- Maintain all lifesaving devices in a serviceable, visible, and accessible condition, with a performance threshold of 100%.
- Adhere to pool hours, ensuring timely opening and closing with a performance threshold of 95%.
- Develop and maintain a quality control program that includes systematic inspections of services provided. This program must address performance objectives such as daily safety checklists, monitoring water quality (pH and chlorine levels), maintaining pool safety equipment, and documenting all procedures.
- Handle customer complaints regarding pool services, validating initial complaints while allowing the government representative to make final determinations.
- Safeguard government equipment and property provided for contractor use, ensuring secure storage after work periods.
- Implement key control procedures for any keys or key cards issued by the Coast Guard to prevent loss or unauthorized use.

Place of Performance
The contract will be performed at U.S. Coast Guard facilities where lifeguard services are required.