TREAS - Interest Program Requirement - Market Research

The General Services Administration (GSA) is conducting market research on behalf of the Department of the Treasury, specifically for the Internal Revenue Service (IRS), to enhance their processes regarding Net Rate Netting (NRN) manual interest computations. The Office of Servicewide Interest (OSI) within the IRS is responsible for managing these complex computations, which involve verifying and recalculating NRN requests submitted by taxpayers. This effort is crucial in ensuring accuracy and compliance with all relevant interest laws and IRS procedures, as well as in maintaining taxpayer trust and efficient processing.

The scope of work requires contractor support to assist with NRN computations due to recent staff attrition and the increasing complexity of cases. The IRS seeks expertise in understanding all relevant interest laws, including IRC 6621(d), which pertains to interest netting, as well as experience with large volumes of Form 843 submissions. Contractors will be expected to utilize specialized software tools such as Automated Computational Tool (ACT) or equivalent systems to perform accurate recomputation of netting adjustments. This process involves reviewing taxpayer submissions for timeliness, completeness, and legal compliance under various statutes like IRC 6501 and IRC 6511.

In addition to performing detailed NRN computations, contractors are also expected to provide comprehensive documentation supporting their findings. This includes generating reports from computation software that align with IRS standards and regulations. A significant component of this task involves securely handling sensitive taxpayer data throughout the process, adhering strictly to federal security requirements such as FedRAMP certification where applicable.

To ensure seamless integration into existing IRS operations, contractors may also be required to conduct an orientation briefing shortly after contract award. This briefing aims to establish clear communication lines between government personnel and contractor teams while confirming mutual understanding of project goals and deliverables. Furthermore, contractors must demonstrate robust capabilities in securely transmitting data between parties while maintaining stringent confidentiality protocols during data storage and processing phases.