SSJ: NIH ORS OITT: Information Technology Support Services

Background
The NIH Office of Research Services (ORS) is seeking a short-term bridge task order against GSA MAS 54151HACS SB through Contract # GS-35F-003CA to ensure continuity of critical services. This acquisition is conducted under the authority of the GSA Multiple-Award Schedule (GSA MAS) program due to the unusual urgency of the need, which if not addressed, would result in unacceptable delays in fulfilling that need.

The NIH is undergoing various initiatives in response to executive orders and OMB memoranda that affect organizational restructuring and IT procurement. A short-term award is necessary while the NIH prepares for a new competitive solicitation, following the cancellation of a prior solicitation deemed not in the best interest of the agency.

Work Details
The contractor will provide essential support to maintain continuity of services within the NIH's Industrial Control Systems/Operational Technology focused IT environment. This includes:
- Support for critical facilities systems
- Management of over 100 systems and applications
- Maintenance for more than 3,000 workstations
- Ensuring access to the NIH network
- Support for 400 virtual and physical servers
- Management of 60 database servers
- Providing 24/7/365 customer support to respond to emergencies.

Any gap in these services poses a direct threat to NIH safety and operations, affecting mission-critical physical security, emergency response, and campus infrastructure.

Period of Performance
The task order will have a base period of three months with three additional one-month option periods as contingency for unanticipated delays.

Place of Performance
The contract will be performed at various NIH facilities including the Integrated Research Facility at Fort Detrick and Rocky Mountain Laboratories.

Bidder Requirements
The vendor must have technically qualified staff available immediately with necessary Personal Identity Verification credentials for access to NIH facilities and information security systems.

Incumbent Analysis (see Incumbents section for more detail)
This opportunity appears to have a confirmed incumbent based on prior contract GS35F003CA-75N98026F00149 awarded to Dynanet Corporation (value $7,200,018) for IT operations and maintenance, including application hosting environment support, end user support/service desk operations, and application development and database operations/maintenance. The current bridge task order similarly focuses on maintaining continuity of NIH ORS IT services—covering network access, workstation and server support, database server management, and 24/7/365 customer support—suggesting the work is a continuation of the same operational support functions during a short transition period.