Special Mode Transportation

Background
The Department of Veterans Affairs, specifically the Network Contracting Office 15, is responsible for providing essential medical transportation services to support the Eastern Kansas VA Health Care System.

The goal of this contract is to ensure uninterrupted transportation services during the transition period to award a new contract, thereby maintaining critical services for veterans.

Work Details
The contractor shall provide medical transportation services seven days a week, including holidays, twenty-four hours a day, three hundred sixty-five days a year.

Most service requests will occur between 6:00 a.m. and 6:00 p.m., Monday through Friday. The contractor must provide the VA Medical Center with a method of contact available twenty-four hours a day.

Services include 'through the door' assisted transport for patients to and from their appointments, ensuring patients are picked up from designated areas such as wards, homes, clinics, or other locations specified by the VA. All patients must be attended by an authorized responsible party at all times. The contractor's drivers and/or authorized attendants must assist patients in navigating stairs and other barriers when necessary.

Place of Performance
Services will be performed at various locations designated by the VA Medical Center in Topeka, KS and Leavenworth, KS.