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Sources Sought for management IT infrastructure & computer services currently provided by SoftComputer Consultants

ID: SS-CC-25-008398 • Type: Sources Sought • Match:  100%
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Description

THIS IS A SOURCES SOUGHT ANNOUNCEMENT ONLY AND IS NOT A REQUEST FOR PROPOSALS.

It is neither a solicitation announcement nor a request for proposals or quotes and does not obligate the Government to award a contract. Requests for a solicitation will not receive a response. Responses to this sources sought must be in writing. The purpose of this sources sought announcement is for market research to make appropriate acquisition decisions and to gain knowledge of potential qualified Small Businesses interested and capable of providing the services described below.

The information gained from this market research will help the National Institutes (NIH) Clinical Center (CC) plan for its acquisition strategy.

Potential Large and Small Businesses shall include business information outlined in the section below as a part of their response.

Complete responses to this notice include the following information:

  1. SAM UEI Number
  2. Company Name
  3. Company Address, City, State and Zip Code
  4. Company Point of Contact, Email Address and Telephone Number
  5. Whether the vendor can provide these item(s) through government-wide contracts such as GSA or NITAAC contracts.
  6. Socioeconomic Status: (i.e., HUBZone, 8a, Small Business, Women Owned Small Business, Veteran-Owned Small-Business, etc.) as validated in Central Contractor Registration (CCR). All offerors must register in CCR located in https://www.sam.gov.
  7. Provide a capability statement that addresses the organizations qualifications and ability to perform as a contractor for the work described in the Statement of Work.
  8. Provide a brief history of the organization's experience with providing similar items/services to the government.

The National Institute of Health Clinical Center's DCRI is responsible for the operation and management IT infrastructure that supports patient care and research. Program needs to obtain software and hardware license and maintenance services for the IBM hardware and AIX operating system for servers that support the existing Laboratory Information System (LIS). The Clinical Center currently utilizes the fully integrated SoftLab system provides a seamless interface that links all clinical laboratory departments throughout the enterprise. Tremendous flexibility is provided to allow the distribution of data and results from the laboratory to the entire IDN (Integrated Delivery Network). SoftLab Systems computerizes and manages all data processing and laboratory activities from Order Entry and Result Reporting to Interfacing with laboratory instruments. The Suite of products used by NIH include SoftLab, SoftMic, SoftBank, SoftPath, SoftTQC, SoftWeb, SoftMedia, SoftID, SoftID.TX and SoftReports. For example, the contractor will be required to provide onsite support on the LIS and provide genuine IBM hardware replacement parts as required within 4 hours from notification of failure. The contractor will be required to provide application level support to all the modules that the Clinical Center currently has installed. In addition, the contractor will provide device specific interface support for the laboratory equipment, which communicates with the LIS system. In addition, the contractor will provide device specific interface support for the laboratory equipment, which communicates with the LIS system. These services and products are to be available to the agency 24 hours a day, 7 days per week, 365 days per year.

The National Institutes of Health, Clinical Center has a current requirement to continue these software upgrades, management, and maintenance services.

See the Statement of Work/Bill of Materials for more details.

Schedule/Period of Performance:

The project will delivering software and services to the NIH facilities in Bethesda, Maryland. The estimated period of performance for the project is approximately 5-6 months (due to funding availability), followed by an option period of 12 months.

Contractors shall not reach out to the customer for any questions or clarifications.

All communications must go through contracting.

******************************************************************************

Important information: The Government is not obligated to nor will it pay for or reimburse any costs associated with responding to this source sought synopsis request. This notice shall not be construed as a commitment by the Government to issue a solicitation or ultimately award a contract, nor does it restrict the Government to a particular acquisition approach. The Government will in no way be bound to this information if any solicitation is issued. No sub-contracting opportunity is anticipated.

NAICS Code: 513210/511210 - Software Publishers (Size standard: $47,000,000)

PSC Code: 7A20: IT and Telecom Application Development Software

Notice to potential offerors: All offerors who provide goods or services to the United States Federal Government must be registered and have an active registration in the System for Award Management (SAM) at www.sam.gov and complete Online Representations and Certifications Application (ORCA).

All interested Offerors should submit information by e-mail to luc5@nih.gov

All information submissions shall be received no later than 4:00 pm Eastern Standard Time on September 10, 2025.

Background
The National Institutes of Health (NIH) Clinical Center (CC) is seeking to gather information for market research to inform its acquisition strategy. The NIH CC is responsible for managing IT infrastructure that supports patient care and research. This sources sought announcement aims to identify potential qualified Small Businesses capable of providing software and hardware license and maintenance services for IBM hardware and the AIX operating system that supports the existing Laboratory Information System (LIS).

Work Details
The contractor will provide software upgrades, management, and maintenance services for the IBM hardware and AIX operating system supporting the LIS. The services include:
- Onsite support for the LIS with a requirement to provide genuine IBM hardware replacement parts within 4 hours of notification of failure.
- Application level support for all installed modules including SoftLab, SoftMic, SoftBank, SoftPath, SoftTQC, SoftWeb, SoftMedia, SoftID, SoftID.TX, and SoftReports.
- Device-specific interface support for laboratory equipment communicating with the LIS system.
- Availability of services 24/7/365.

Period of Performance
The estimated period of performance is approximately 5-6 months, followed by an option period of 12 months.

Place of Performance
The services will be delivered at NIH facilities in Bethesda, Maryland.

Overview

Response Deadline
Sept. 10, 2025, 4:00 p.m. EDT Due in 2 Days
Posted
Sept. 1, 2025, 4:06 p.m. EDT
Set Aside
None
Place of Performance
MD 20814 United States
Source

Current SBA Size Standard
$47 Million
Pricing
Likely Fixed Price
Est. Level of Competition
Low
Odds of Award
38%
Signs of Shaping
The solicitation is open for 8 days, below average for the NIH Clinical Center.
On 9/1/25 NIH Clinical Center issued Sources Sought SS-CC-25-008398 for Sources Sought for management IT infrastructure & computer services currently provided by SoftComputer Consultants due 9/10/25. The opportunity was issued full & open with NAICS 513210 and PSC 7A21.
Primary Contact
Name
Lu Chang   Profile
Phone
None

Additional Contacts in Documents

Title Name Email Phone
None None luc5@nih.gov None

Documents

Posted documents for Sources Sought SS-CC-25-008398

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Additional Details

Source Agency Hierarchy
HEALTH AND HUMAN SERVICES, DEPARTMENT OF > NATIONAL INSTITUTES OF HEALTH > NATIONAL INSTITUTES OF HEALTH - CC
FPDS Organization Code
7529-75N900
Source Organization Code
100189036
Last Updated
Sept. 1, 2025
Last Updated By
luc5@nih.gov
Archive Date
Sept. 25, 2025