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ServiceNow Platform and Application Support, Systems Integration

ID: RFQ1678162 • Type: Solicitation

Description

The Interior Business Center (IBC) Acquisition Services Directorate (AQD) is a shared service provider within the Department of the Interior (DOI) providing assisted acquisition services on behalf of the Department of Health and Human Services (HHS), Office of the Inspector General (OIG). AQD is issuing this Request for Quote (RFQ) under General Services Administration (GSA) Multiple Award Schedule (MAS) Information Technology schedule under Special Item Number (SIN) 54151S - IT Professional Services with the intention of awarding a task order using the acquisition procedures in Federal Acquisition Regulation (FAR) Part 8. FAR Subpart 16.505 and 15.3 are not applicable. This solicitation is a set aside for small business on the GSA MAS IT Professional Services SIN 54151S contract. NAICS code assigned to this requirement is 541512 Computer Systems Design Services. The purpose of this RFQ is to support ServiceNow Platform operations and maintenance to include various ServiceNow modules, new and/or existing custom applications built on the platform, systems integration across HHS/OIG's information technology services for all of Office of Information Officer's (OCIO) ongoing technology modernization efforts. See Attachment 1 - Performance Work Statement (PWS).
The Department of the Interior's Interior Business Center (IBC) Acquisition Services Directorate (AQD) is seeking assistance in supporting the ServiceNow Platform operations and maintenance for the Department of Health and Human Services (HHS), Office of the Inspector General (OIG). The purpose of this Request for Quotation (RFQ) is to provide systems integration support, maintain custom applications, and improve user experience on the ServiceNow platform. The contractor will be responsible for collaborating with other HHS-OIG contractor teams, maintaining existing ServiceNow modules, and delivering mission-critical applications. The objective is to enhance HHS-OIG's systems integration capabilities and support ongoing technology modernization efforts.

This contract opportunity aims to provide ongoing support for the ServiceNow Platform operations and maintenance within HHS-OIG. The contractor will be responsible for various tasks including systems integration, collaboration with other contractor teams, and maintaining custom applications built on the platform. Additionally, they will be tasked with improving user experience on ServiceNow and enhancing HHS-OIG's systems integration capabilities. This opportunity aligns with HHS-OIG's ongoing technology modernization efforts and aims to deliver efficient and effective information technology services.

Overview

Response Deadline
March 7, 2024 Past Due
Posted
Feb. 8, 2024
Set Aside
Small Business (SBA)
Place of Performance
Not Provided
Source

Current SBA Size Standard
$34 Million
Est. Level of Competition
Average
On 2/7/24 Department of the Interior issued Solicitation RFQ1678162 for ServiceNow Platform and Application Support, Systems Integration due 3/7/24. The opportunity was issued with a Small Business (SBA) set aside with NAICS 541511 (SBA Size Standard $34 Million) and PSC DA01.
Primary Contact
Name
naureen_javaid@ibc.doi.gov
Email
NAUREEN JAVAID

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