SATELLITE TELEVISION PROGRAMMING SERVICES

Background
The Department of Veterans Affairs, through Network Contracting Office 21, seeks satellite television programming and new permanent satellite/head-end equipment for the VA Palo Alto Health Care System, serving patient-care and other authorized areas at its Palo Alto and Menlo Park divisions.

Work Details
Provide continuous commercial satellite television programming to 784 connected televisions through the existing Master Antenna Television (MATV) systems: 486 at Palo Alto and 298 at Menlo Park. Provide the programming, equipment, installation, maintenance, and technical support needed for operation.

- Provide at least 100 authorized channels suitable for a healthcare and institutional environment, including San Francisco Bay Area local broadcast programming, local news, weather and public information; entertainment; and regional and national sports. Local programming is included in the contract price. The required lineup includes: AccuWeather, Bloomberg TV, CNBC, CNN, C-SPAN, C-SPAN2, Fox Business Network, Fox News Channel, MSNBC, Newsmax; Fox Sports 2, FS1, NFL Network, MLB Network, Regional Sports Networks, Big Ten Network (BTN), ESPN, ESPN2, ESPNEWS, ESPNU; A&E, AMC, American Heroes Channel, BET, BBC America, Bravo, Comedy Central, E!, Freeform, FX, Hallmark Channel, Hallmark Movies & Mysteries, History, Investigation Discovery (ID), Lifetime, Paramount Network, Syfy, TBS, TLC, TNT, truTV, TV Land, USA Network; Animal Planet, Cartoon Network, Discovery Channel, Disney Channel, Disney Junior, National Geographic, Nickelodeon, PBS Kids; Food Network, HGTV, HSN, QVC; CMT, MTV, VH1; TCM, SundanceTV, Reelz; EWTN, TBN, Daystar, God TV; Galavisión, HITN TV, and Univision.
- Furnish and install new permanent satellite television/head-end equipment and materials at both divisions. Configure, test, and transition the complete system into operation within 90 calendar days from the first day of the base period, no later than May 23, 2027. Integrate with the existing MATV and coaxial distribution infrastructure and maintain existing service during transition.
- Keep required programming authorized and continuously available, except for brief maintenance outages or circumstances beyond the contractor’s reasonable control. Monitor, troubleshoot, maintain, repair, and replace equipment; respond to and escalate outages. Within two business hours after acknowledging an outage, provide the COR an initial status and estimated restoration time; provide updates at least every two business hours while unresolved and notice when service is restored. Notify the COR as soon as practicable of provider-initiated programming changes.
- Coordinate work with the COR, use qualified personnel, protect Government property, and minimize disruption to patients, staff, and facility operations. Authorized television connections may be relocated within the same division at no cost if total quantity, equipment needs, contract price, and scope remain unchanged. Changes to total quantities, transfers between divisions, or changes requiring equipment, services, or funds require advance written Contracting Officer modification; the COR cannot modify the contract or obligate funds.

Period of Performance
Base period: February 23, 2027–February 22, 2028, followed by four one-year option periods, ending February 22, 2032. The Government may also extend services for up to six months under the separate extension option; exercise is not guaranteed.

Place of Performance
VA Palo Alto Health Care System, Palo Alto and Menlo Park divisions, California.

Bidder Requirements
This is a 100% Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside. The offeror must be SBA-certified and designated as an SDVOSB in the SBA certification search when the quote is submitted. Submit the completed and signed VAAR 852.219-75 certification; omission makes the quote ineligible for evaluation and award. Provide fixed unit prices for all CLINs.

Submit a technical approach addressing service continuity during transition, equipment and MATV integration, channel requirements, and service, maintenance, and outage response. Provide past-performance information for up to three similar contracts or projects performed by the quoter as prime contractor within the preceding five years; subcontractor-, teammate-, or affiliate-only experience is not considered.