TRU-D Service Agreement

Background
The Department of Veterans Affairs (VA) is issuing a solicitation for a TRU-D Service Agreement for the VA Eastern Colorado Health Care System (ECHCS) located in Aurora, CO. The purpose of this contract is to ensure the proper functioning and maintenance of TRU-D SmartUVC equipment used for disinfecting patient rooms and other areas within the medical facility. This procurement is specifically set aside for veteran-owned small businesses (VOSB).

Work Details
The contractor shall provide preventive maintenance and service agreement for eight TRU-D units, including:

1) Onsite work between 7:30 am - 4:00 pm, Monday through Sunday;
2) On-call technical support available 24/7;
3) Annual hospital site visits for preventive maintenance, sensor calibration, and device tune-up;
4) Comprehensive warranty covering defects or workmanship;
5) Complete bulb protection plan with replacement bulbs at the end of their life;
6) Continuous training and education for operators and managers;
7) Devices must be back in service within 48 hours of reported issues;
8) Loaner unit onsite within 72 hours if factory service is required;
9) Access to Tru-D Web Portal for usage analytics and outbreak loaner pool.

Period of Performance
The contract will be performed over a base year with options for up to three additional years.

Place of Performance
1700 N. Wheeling Street, Aurora, CO 80045.

Bidder Requirements
Bidders must be veteran-owned small businesses (VOSB), certified through the VA Veteran Small Business Certification (VetCert). Offerors must provide proof of being an Original Equipment Manufacturer (OEM), authorized dealer, and possess certification from Tru-D SmartUVC, LLC. Additionally, bidders must comply with VAAR 852.219-75 regarding limitations on subcontracting.

Incumbent Analysis (see Incumbents section for more detail)
This opportunity appears to have a confirmed incumbent and/or closely related prior contract based on the existing TRU-D SmartUVC PM Service Agreement under contract 36C24924P0216, awarded to L1 Enterprises for $337,500 (12/22/23–09/30/28). The prior work is for preventive maintenance service agreement coverage for TRU-D SmartUVC equipment, which aligns with the current requirement for a TRU-D service agreement supporting ongoing maintenance, calibration, and responsive support for the same type of disinfecting units at the VA Eastern Colorado Health Care System in Aurora.