Robocall Analytics

Background
The Federal Communications Commission (FCC) is responsible for regulating interstate and international communications by radio, television, wire, satellite, and cable. The agency's mission includes protecting consumers from illegal telecommunications marketing calls. This justification outlines the need for a contract with YouMail, Inc. to acquire analytics and data related to robocalls, which are a significant concern for consumer protection.

Work Details
The contract with YouMail, Inc. will involve the following tasks and services:

1. Provision of in-person briefings on illegal telecommunications marketing calls, which may occur weekly, bi-weekly, or monthly.

2. Briefings will cover 'Active Campaigns' (campaigns generating ongoing calls or texts), 'Mitigated Campaigns' (campaigns that have seen enforcement actions), and 'Inactive Campaigns' (campaigns with no activity for at least 30 days).

3. Active Campaign briefings are limited to one large, one medium, and one small campaign topic every 90 days; Mitigated/Inactive Campaign briefings are capped at four large topics within the same timeframe.

4. Purchase of raw call detail data from YouMail to integrate with FCC's consumer complaint data for comprehensive analysis.

Place of Performance
The work will primarily be performed at YouMail's offices located at 43 Corporate Park, Suite 200, Irvine, California 92606.

Incumbent Analysis (see Incumbents section for more detail)
This opportunity appears to have a confirmed incumbent based on contract 273FCC25P0020 awarded to YouMail for “You Mail Analytics” in the amount of $882,000 (02/01/25–04/30/26). The prior work likely aligns with the current need for robocall analytics and data integration, including analysis of active/mitigated/inactive campaigns and acquisition of raw call detail data to support FCC consumer complaint use. The overlap in analytics/data-focused deliverables suggests the current effort may be a continuation or expansion of the existing analytics support.