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RFI - LeadTrac System Operations and Maintenance (O&M) Support Services

ID: RFI-LeadTrac • Type: Sources Sought • Match:  85%
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Description

This is a request for Information (RFI) for Immigration and Customs Enforcement (ICE), Homeland Security Investigations (HSI), LeadTrac System Operations and Maintenance (O&M) Support Services.

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This is not a solicitation announcement. This RFI is solely for market research and planning and information purposes and is not to be construed as a commitment by the Government to issue a subsequent solicitation (Broad Agency Announcement, Request for Proposal, etc.). This RFI does not commit the Government to contract for any supply or service. ICE is not seeking proposals at this time. Responders are advised that the U.S. Government will not pay any costs incurred in response to this RFI. All costs associated with responding to this RFI will be solely at the interested party's expense. Not responding to this RFI does not preclude participation in any future solicitation. The information provided in this RFI is subject to change and is not binding on the Government. All submissions become the property of the Government and will not be returned.

If you submit proprietary information, you must clearly mark PROPRIETARY on every sheet containing such information and segregate the proprietary information to the maximum extent practical from other portions of your response (e.g., use an attachment or exhibit). Respondents are responsible for adequately marking proprietary information in their response. All information received in response to this RFI that is marked Proprietary will be handled accordingly.

RFI Purpose: This RFI/Sources Sought is seeking information to aid in refining the acquisition strategy, determining if a set aside will be used, contract vehicle selection, and seeking comments and information on the High-Level Requirements documents.

Please see attached draft Performance Work Statement (PWS).

Response Due Date: March 28, 2025 @ 10:00 AM, Eastern Time. A PDF copy of the MS Forms questionnaire has been provided to give respondents an opportunity to view all questions. DO NOT SUBMIT A COMPLETED PDF. Only responses in MS Forms will be accepted.

QUESTIONS:

A question and answer period is not part of this RFI. All questions regarding this requirement should be included directly in your form response. However, any questions related to the RFI form functionality or extensions may be sent directly via email to the Contracting Officer, jina.jackson@ice.dhs.gov and the ContractSpecialist, justin.dudenhefer@ice.dhs.gov.

ADDDITIONAL INFORMATION:

Incumbent LeadTrac Contract Information:
Contract Number: 70CTD021FR0000052
POP: currently in OY4 through 09/29/2025

Background
This Request for Information (RFI) is issued by the Immigration and Customs Enforcement (ICE), specifically the Homeland Security Investigations (HSI) division.

The purpose of this RFI is to gather information to assist in refining the acquisition strategy for LeadTrac System Operations and Maintenance (O&M) Support Services. This RFI is intended solely for market research and planning purposes and does not constitute a commitment by the Government to issue a subsequent solicitation.

Work Details
The contractor will be responsible for providing Operations and Maintenance (O&M) support services for the LeadTrac system. Key tasks include:
- Ensuring compliance with Section 508 Standards for Information and Communications Technology (ICT), including database management, operational support system administration, queries, reporting, system enhancements, maintenance, establishing interfaces, data imports/exports, and migration to GovCloud.
- Conducting accessibility testing using DHS Trusted Tester Methodology and providing Accessibility Conformance Reports (ACR) for ICT items.
- Maintaining documentation related to accessibility features and ensuring that all ICT items meet applicable Section 508 requirements.
- Protecting sensitive information in accordance with DHS/ICE security policies and ensuring that all systems used to store or process DHS/ICE data are secure from unauthorized access.

Period of Performance
The period of performance is currently in Option Year 4 through September 29, 2025.

Overview

Response Deadline
March 28, 2025, 10:00 a.m. EDT Past Due
Posted
March 11, 2025, 4:02 p.m. EDT (updated: March 12, 2025, 4:58 p.m. EDT)
Set Aside
None
PSC
None
Place of Performance
Washington, DC United States
Source

Current SBA Size Standard
$19.5 Million
Pricing
Likely Fixed Price
Est. Level of Competition
Average
Odds of Award
15%
On 3/11/25 Immigration and Customs Enforcement issued Sources Sought RFI-LeadTrac for RFI - LeadTrac System Operations and Maintenance (O&M) Support Services due 3/28/25. The opportunity was issued full & open with NAICS 541990.
Primary Contact
Name
Justin Dudenhefer, Contract Specialist   Profile
Phone
None

Secondary Contact

Name
Jina Jackson, Contracting Officer   Profile
Phone
None

Documents

Posted documents for Sources Sought RFI-LeadTrac

Question & Answer

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Additional Details

Source Agency Hierarchy
HOMELAND SECURITY, DEPARTMENT OF > US IMMIGRATION AND CUSTOMS ENFORCEMENT > INFORMATION TECHNOLOGY DIVISION
FPDS Organization Code
7012-ITD00
Source Organization Code
500030974
Last Updated
April 12, 2025
Last Updated By
jina.jackson@ice.dhs.gov
Archive Date
April 12, 2025