Reverse Osmosis system preventative maintenance

Background
The Atlanta VA Health Care System is seeking sources for preventative maintenance of their Critical Water System, specifically the Reverse Osmosis (RO) and Deionized Water (DI) purification systems.

These systems are essential for laboratory procedures in Hematology, Serology, Microbiology, and Histology, ensuring reliable water quality for critical laboratory operations.

Work Details
The vendor shall provide all labor, materials, equipment, and resources necessary to perform full corrective and preventive maintenance on the RO/DI water purification system at the Atlanta VA Medical Center.

Tasks include:
- Monthly maintenance and quality filter changes.
- Emergency management as needed.
- Water quality testing every six months.
- Unlimited phone support for Pathology Laboratory services during the contract period.
- Ensure equipment is returned to optimum performance according to manufacturer’s service documentation manual after corrective maintenance.
- Provide new standard OEM parts for repairs that comply with performance and reliability specifications.
- Comply with all applicable VA guidelines, medical center by-laws, hospital policies/procedures, and current Joint Commission and CAP standards.
- Ensure that all Field Service Engineers or Technicians are fully trained and competent to perform required services.

Place of Performance
Atlanta VA Medical Center, Decatur GA 30033 UNITED STATES

Bidder Requirements
The contractor must ensure that each technician providing maintenance is fully trained and competent. Compliance with HIPAA regulations is required. The contractor must adhere to ethical professional standards of the healthcare industry and meet or exceed quality assurance standards recognized by the Joint Commission and College of American Pathologists.

Incumbent Analysis (see Incumbents section for more detail)
The solicitation for reverse osmosis system preventative maintenance appears to have a confirmed incumbent based on contract 36C24725P0956 awarded to Evoqua Water Technologies for $37,476 (08/01/25–07/31/26). The prior award is described as “reverse osmosis preventative maintenance services,” which aligns closely with the current requirement for corrective and preventive maintenance of the RO/DI purification systems, including scheduled filter changes and periodic water quality testing. This suggests the current effort may be a continuation of the same type of service at the Atlanta VA Medical Center.