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Request for Quote for Joseph Maxwell Cleland Atlanta VA Medical Center (JMCAVAMC) Nurse Call System

ID: 36C24726Q0310 • Type: Synopsis Solicitation • Match:  90%
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Description

This Request for Quote (RFQ) is for Nurse Call System Support at the Joseph Maxwell Cleland Atlanta VA Medical Center (JMCAVAMC). Please see attached RFQ 36C24726Q0301 for details on this request.

All questions must be submitted electronically to jeremy.calligan@va.gov. Deadline for submission of questions is 3/06/26 at 3:30 PM EST. Answers will be posted via amendment to the solicitation.

This solicitation is hereby issued as a 100% SDVOSB set-aside.

Background
The Department of Veterans Affairs (VA) is issuing this Request for Quote (RFQ) for Nurse Call System Support at the Joseph Maxwell Cleland Atlanta VA Medical Center (JMCAVAMC). The contract aims to provide management and support for the Jeron Nurse Call system software, which is essential for patient care and safety. This solicitation is a 100% Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside.

Work Details
The contractor shall provide Nurse Call system hardware and software support, including:

1. Software Support and Assurance - Providing software updates for the Jeron Provider® 790 Nurse Call System, ensuring installation of the most current version compatible with the end-user environment.

2. Annual Technical Efficiency Review - Conducting a comprehensive annual review of the system to ensure optimal performance, including evaluation of hardware/software, analysis of usage patterns, verification of documentation, functional testing, and recommendations for improvements.

3. Remote Managed Services - Offering one-year support with 24x7x365 Remote Service Desk, performing diagnostics remotely to identify problems, proactive maintenance through regular updates and checks, and troubleshooting support without on-site visits. Additional tasks include managing escalation procedures for unresolved issues, serving as Team Lead for deployments/expansions/upgrades of the software, conducting regular system updates/firmware upgrades, and providing weekly status reports summarizing diagnostics and maintenance activities.

Period of Performance
Base period from April 1, 2026 to March 31, 2027; Option Year 1 from April 1, 2027 to March 31, 2028; Option Year 2 from April 1, 2028 to March 31, 2029; Option Year 3 from April 1, 2029 to March 31, 2030; Option Year 4 from April 1, 2030 to March 31, 2031.

Place of Performance
Joseph Maxwell Cleland Atlanta VA Medical Center located at 1670 Clairmont Rd in Decatur, GA.
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Overview

Agency
VISN 7: Southeast Network (VISN-7) [VA - VHA]
Response Deadline
March 13, 2026, 12:00 p.m. EDT Past Due
Posted
March 4, 2026, 2:14 p.m. EST (updated: March 10, 2026, 2:20 p.m. EDT)
Set Aside
Service Disabled Veteran Owned Small Business (SDVOSBC)
NAICS
541512 - Computer Systems Design Services
PSC
DF10 - IT And Telecom - IT Management As A Service
Place of Performance
1670 Clairmont Road Decatur, GA 30033 United States
Source
Open
Current SBA Size Standard
$34 Million
Pricing
Likely Fixed Price
Est. Level of Competition
Low
Est. Value Range
Experimental
$500,000 - $1,500,000 (AI estimate)
Signs of Shaping
The solicitation is open for 8 days, below average for the VISN 7: Southeast Network. 74% of obligations for similar contracts within the Veterans Health Administration were awarded full & open.
On 3/4/26 VISN 7: Southeast Network issued Synopsis Solicitation 36C24726Q0310 for Request for Quote for Joseph Maxwell Cleland Atlanta VA Medical Center (JMCAVAMC) Nurse Call System due 3/13/26. The opportunity was issued with a Service Disabled Veteran Owned Small Business (SDVOSBC) set aside with NAICS 541512 (SBA Size Standard $34 Million) and PSC DF10.
Primary Contact
Name
Jeremy A Calligan   Profile
Email
jeremy.calligan@va.gov
Phone
(803) 979-0338

Documents

Posted documents for Synopsis Solicitation 36C24726Q0310

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Additional Details

Source Agency Hierarchy
VETERANS AFFAIRS, DEPARTMENT OF > VETERANS AFFAIRS, DEPARTMENT OF > 247-NETWORK CONTRACT OFFICE 7 (36C247)
FPDS Organization Code
3600-00247
Source Organization Code
100170297
Last Updated
March 10, 2026
Last Updated By
jeremy.calligan@va.gov
Archive Date
March 28, 2026