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REQUEST FOR INFORMATION (RFI) #5000197232 Title: Articulate 360 Software Licenses Subscriptions

ID: RFI-5000197232 • Type: Special Notice • Match:  85%
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Description

DEPARTMENT OF TREASURY
INTERNAL REVENUE SERVICES (IRS)
OFFICE OF CHIEF PROCUREMENT OFFICER
REQUEST FOR INFORMATION (RFI) #5000197232
Title: Articulate 360 Software Licenses Subscriptions
DESCRIPTION
The Department of Treasury, Internal Revenue Service (IRS), on behalf of the Human Capital Learning and Education (L&E), is releasing this Request for Information (RFI) to seek information of potential qualified vendors capable to provide a recurring requirement for the following brand name only, Articulate 360 Software Licenses subscriptions.
The Government will consider all relevant comments as appropriate but will not issue a formal response to industry comments or related inquiries. All future information about this acquisition will also be distributed solely through Sam.gov. Interested parties are responsible for monitoring that site to ensure that they have the most up-to-date information about this acquisition.
I. PURPOSE:
The purpose of this RFI is to gather information from potential vendors capabilities and updated industries practices before the solicitation of Articulate 360 Software.
This RFI is for informational purposes only; it is not a request for proposal or a solicitation for a contract or grant award, and it does not obligate the Government in any way.
II. BACKGROUND:
L&A Taxpayer Services (TS) Learning & Education is an embedded training organization that ensures employees receive the training and performance support needed to provide outstanding customer service to all taxpayers. Articulate 360 Software Subscription Licenses is used to create courses for use by all Business Units and Operation Divisions.
The requirement is described in the attached Department of Treasury/IRS Statement of Work (SOW) titled FY2025 Articulate 360 Teams Software.
III. INFORMATION REQUESTED:
Articulate 360 Software
PSC: 7030 - Information Technology Software
NAICS Code: 511210 - Software Publishers
See attached SOW for details.
1. Have you provided similar services/supplies for the government? If yes, provide detailed information.
2. Does your company retain property rights to provide articulate 360 software, in accordance with the attached IRS SOW? If yes, provide detailed description.
IV. RESPONSES:
All responses to this request for information should demonstrate capability for completely fulfilling the requirements stated in the SOW.
All Responses should include the following:
1. Company or entity name, address, DUNS, and contact information for primary point of contact
2. Business classification(s): Small Business, 8(a), HUBZone, Smal Disadvantaged Business, Service-Disabled Veteran-Owned Small Business, Women -Owned Small Business, Economically Disadvantaged Women-Owned Small Business,
3. Detailed descriptions of capabilities to provide quality translation services as specified above in a wide variety of languages in a timely manner. (Less than 5 pages)
4. Include feedback regarding the RFI (optional)
V. SUBMISSION INSTRUCTIONS:
This RFI will be available on August 18, 2025, and will be distributed solely through the Sam.gov. All responsible sources may submit a concise capability statement. No telephone or written requests, or questions regarding this RFI will be accepted outside of the acquisition site for which it is posted.
The estimated closing date of the RFI will be on August 28, 2025.
VI. DISCLAIMER AND USE OF INFORMATION:
THIS IS NOT A SOLICITATION FOR PROPOSALS AND NO CONTRACT SHALL BE AWARDED FROM THIS REQUEST. This RFI does not guarantee that the Government will issue a solicitation or award a contract for supplies or services. Proprietary information will be safeguarded in accordance with the applicable government regulations. Any material received will be public domain unless clearly marked (on each page) as proprietary. The Government shall not be liable for or suffer any consequential damages for proprietary information not properly identified. Not responding to this RFI will not preclude an entity from submitting a proposal to any subsequent IRS solicitations. The Government will not reimburse respondents for any costs associated with responding to this request.
Please email your questions or comments regarding the RFI to Cleidiane Perez (Contract Specialist) at cleidiane.s.perez@irs.gov. Respondents are advised that questions, comments and Government responses may be posted publicly on SAM.gov, although the identity of the requesting organization will be withheld.
Respectfully,
Michael Kreacic
IRS Contracting Officer
ATTACHMENTS:
1. Request for Information (RFI)
2. SOW

Background
The Department of Treasury, Internal Revenue Service (IRS), through its Human Capital Learning and Education (L&E) division, is seeking information from potential vendors capable of providing Articulate 360 Software Licenses subscriptions.

This initiative aims to ensure that IRS employees receive the necessary training and performance support to deliver exceptional customer service to taxpayers. The requirement is detailed in the attached Statement of Work (SOW) titled 'FY2025 Articulate 360 Teams Software.'

Work Details
The IRS requires the purchase of 225 annual software subscription licenses for Articulate 360 Teams, a brand name only product.

The software will be utilized across all Business Units and Operating Divisions for course development. Key specifications include:
- Quantity: 225 licenses
- Must comply with Section 508 of the Rehabilitation Act
- Compatibility with current IRS systems and Microsoft Windows 11
- Ability to accommodate multiple end users in a network environment
- Must complete and pass all IRS Idea Lab testing
- All items must be new and come with standard Commercial Off-The-Shelf (COTS) support.

Advantages include: meets Flash-free environment standards, includes cloud version at no additional cost, and is FEDRAMP certified.

Period of Performance
The anticipated period of performance is one base year from September 30, 2025, to September 29, 2026, with four one-year options extending through September 29, 2030.

Place of Performance
The software will primarily be used on Government workstations located at various IRS facilities.

Overview

Response Deadline
Aug. 28, 2025, 12:00 p.m. EDT Past Due
Posted
Aug. 18, 2025, 3:56 p.m. EDT
Set Aside
None
Place of Performance
Kearneysville, WV 25430 United States
Source

Current SBA Size Standard
$47 Million
Pricing
Likely Fixed Price
On 8/18/25 Internal Revenue Service issued Special Notice RFI-5000197232 for REQUEST FOR INFORMATION (RFI) #5000197232 Title: Articulate 360 Software Licenses Subscriptions due 8/28/25.

Documents

Posted documents for Special Notice RFI-5000197232

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Additional Details

Source Agency Hierarchy
TREASURY, DEPARTMENT OF THE > INTERNAL REVENUE SERVICE
FPDS Organization Code
2050-2050
Source Organization Code
100076336
Last Updated
Aug. 18, 2025
Last Updated By
michael.d.kreacic@irs.gov
Archive Date
Sept. 12, 2025