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Request for Information - Oculus Pentacam Maintenance for Naval Medical Center Portsmouth, Portsmouth, VA

ID: RFIOculusPentacam • Type: Presolicitation • Match:  85%
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Description

REQUEST FOR INFORMATION (RFI)

DISCLAIMER: This is an RFI to identify potential sources possessing the capabilities described herein and ascertain whether the required services are commercial in nature. This RFI is issued solely for information and planning purposes and does not constitute a solicitation. Neither unsolicited proposals nor any other kind of offers will be considered in response to this RFI. Responses to this notice are not offers and will not be accepted by the Government to form a binding contract. In keeping with the standards of FAR Part 10, the Government may request additional information from responders. Responders are solely responsible for all expenses associated with responding to this RFI or any follow-up information request. All information received in response to this RFI or any follow-up information request that is marked Proprietary will be handled accordingly. Responses to the RFI will not be returned. At this time, questions concerning the composition and requirements for a future request for proposal will not be entertained.
NOTE: At this time no solicitation exists. Therefore, please do not request a copy of the solicitation. NO PHONE CALLS WILL BE ACCEPTED. It is the responsibility of any potential Offeror to monitor this site for the release of any solicitation.

  1. RFI TITLE: Oculus Pentacam Maintenance Service for the Defense Health Agency (DHA) Medical Treatment Facility (MTF).
  2. LOCATION: Naval Medical Center Portsmouth in Portsmouth, VA

3.0 BACKGROUND: The Naval Medical Center Portsmouth (NMCP) Ophthalmology and Refractive Surgery Department has a current contract for Oculus Pentacam Maintenance Service that is expiring on 30 September 2026 and requires a new contract. Oculus Pentacam Maintenance Services needs to be serviced prior to 15 June, each fiscal year as needed by the Cardiology Department.
5.0 DESCRIPTION: See DRAFT Performance Work Statement (PWS) NAICS 811210 Electronic and Precision Equipment Repair and Maintenance, PSC J065 maint/repair/rebuild of equipment medical, dental, and veterinary equipment and supplies

RFI SUBMISSION INSTRUCTIONS:

Responses to this RFI shall adhere to the following formatting and outline instructions:

1. All submissions shall be made electronically and be in one of the following formats: Microsoft Word or Adobe PDF.

2. Cover Page (1 page)

  • Title
  • Organization
  • Responder's technical and administrative points of contact (names, addresses, phone numbers, and email addresses)
  • CAGE code

3. Capabilities statement SHALL address the following:

Contractor's clear understanding and ability to perform the scope of this requirement as detailed in the draft PWS.
- Contractor's experience performing the same or similar work as detailed in the draft PWS.

Existing contract vehicles (e.g., GSA schedule) under which the responder currently offers these services, if any.

Whether the responder provides the required services to the general public under terms and conditions similar to those offered to the Federal Government.

RESPONSES DUE: July 16, 2026 by 5pm EST

SUBMISSION TO: Cynthia Scharnowske, Cynthia.e.scharnowske.civ@health.mil and

Carol E. Uebelacker, carol.e.uebelacker.civ@health.mil

Background
The Naval Medical Center Portsmouth (NMCP) Ophthalmology and Refractive Surgery Department is seeking to establish a new contract for Oculus Pentacam Maintenance Service as the current contract is set to expire on September 30, 2026.

The goal of this contract is to ensure that Oculus Pentacam Maintenance Services are performed as needed by the Cardiology Department, specifically before June 15 of each fiscal year.

Work Details
The contractor will be responsible for the following tasks:
1. Annual Preventive Maintenance: The contractor shall perform scheduled preventive maintenance annually within the month of June, ensuring 100% completion with zero deviations from this schedule.
2. Corrective Maintenance Response: The contractor shall respond to service calls for corrective maintenance, providing telephonic responses within 4 business hours for 95% of calls and on-site responses within 48 hours for 95% of calls.
3. Field Service Report (FSR): The contractor shall provide an FSR within two days after completion of all services performed, with a requirement that 95% of FSRs are submitted within this timeframe.
4. Personnel Qualifications: All contractor personnel must be OEM certified with current certifications, ensuring that 100% compliance is maintained.

Period of Performance
The contract will be performed annually, with specific maintenance tasks required each fiscal year prior to June 15.

Place of Performance
Naval Medical Center Portsmouth, Portsmouth, VA

Bidder Requirements
Bidders must demonstrate a clear understanding and ability to perform the scope of work as detailed in the draft Performance Work Statement (PWS). They must have experience performing similar work and provide existing contract vehicles under which these services are offered. Additionally, bidders must ensure that their personnel are OEM certified and maintain current certifications.

Incumbent Analysis (see Incumbents section for more detail)
This opportunity appears to have a closely related prior contract with Oculus as the awardee under HT940623P0225, valued at $63,000 for the period 10/01/23–09/30/26. The prior work is described as “OCULUS PACHYMETER SERVICES,” which suggests ongoing OEM maintenance support for Oculus ophthalmic diagnostic equipment at the same medical treatment facility, and it aligns with the current requirement for annual preventive maintenance and corrective service response for Oculus Pentacam maintenance.
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Overview

Response Deadline
July 16, 2026, 5:00 p.m. EDT Due in 15 Days
Posted
July 1, 2026, 1:28 p.m. EDT
Set Aside
None
Place of Performance
Portsmouth, VA 23708 United States
Source

Current SBA Size Standard
$34 Million
Pricing
Likely Fixed Price
Est. Level of Competition
Low
Est. Value Range
Experimental
$15,000 - $60,000 (AI estimate)
Odds of Award
37%
On 7/1/26 Defense Health Agency issued Presolicitation RFIOculusPentacam for Request for Information - Oculus Pentacam Maintenance for Naval Medical Center Portsmouth, Portsmouth, VA due 7/16/26. The opportunity was issued full & open with NAICS 811210 and PSC J065.
Primary Contact
Name
Cynthia Scharnowske   Profile
Phone
(757) 953-3412

Additional Contacts in Documents

Title Name Email Phone
None Carol E. Uebelacker Profile carol.e.uebelacker.civ@health.mil None

Documents

Posted documents for Presolicitation RFIOculusPentacam

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Additional Details

Source Agency Hierarchy
DEPT OF DEFENSE > DEFENSE HEALTH AGENCY (DHA) > DEFENSE HEALTH AGENCY
FPDS Organization Code
97DH-HT9406
Source Organization Code
500173248
Last Updated
July 1, 2026
Last Updated By
cynthia.e.scharnowske.civ@health.mil
Archive Date
July 31, 2026