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REO Case Management Support Services - Solicitation Amendment 00002   4

ID: 86615622R00009 • Type: Solicitation
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Description

Posted: July 19, 2022, 10:48 p.m. EDT

Amendment 00002 (07/19/2022): The purpose of this Amendment is to: (1) Extend the Solicitation closing date, (2) Revise Solicitation Sections B.3., B.5., C.1., D., E.2., E.5., E.6., and E.7; and (3) Revise Solicitation Attachments 0003 and 0004. Changes are as follows:

1) The due date of the solicitation has been extended from July 20, 2022 2:00pm EST to August 10, 2022 2:00pm EST.

2) The following Solicitation Sections are hereby revised as follows:

B.3. - Contract Type: A hybrid contract with Firm Fixed Price (FFP), Fixed Unit Rate (FUR), and Time and Material (T&M) line items is anticipated;

B.5. - LINs 0006, 0007, 0008 and all similar option LIN types have been revised,

C.1. - T&M clauses have been incorporated;

D. - Attachments 0003 and 0004 have been updated;

E.2. - The type of contract under FAR Clause 52.216-1 has been updated;

E.5. and E.6. - Evaluation factors remain unchanged. However, the order of precedence and the language under the basis of award has been revised for clarity; and

E.7 - FAR Clause 52.212-3 has been updated. See conformed copy dated 07/19/2022.

3) Solicitation Attachments 0003 and 0004 have been revised. See updated documents dated 07/19/2022.

06/15/2022: The purpose of this Amendment is to: (1) Provide the Government's responses to industry questions, (2) Extend the Solicitation closing date, (3) Update FAR Clauses 52.212-3 and 52.212-5, (4) Revise Solicitation Attachments 0001, 0003, 0004, 0005, PWS Attachment 18, and (5) Update Solicitation Sections E.5 and E.6.

05/20/2022: This solicitation document is issued as a Request for Proposal (RFP). The U.S. Department of Housing and Urban Development's (HUD's) Office of Single Family Asset Management (SFAM), has a requirement for Real Estate Owned (REO) case management support services. The Contractor shall provide Real Estate Owned (REO) case management support services via a web-based Software as a Service (SaaS) subscription service. Contractor's web-based SaaS subscription service shall provide SFAM, HUD staff, and its business partners with the capability to send, receive, distribute, analyze, maintain, and manage information relative to HUD specific case management and workflow tracking processes. The Government is not seeking subscription services from an Offeror whose web-based SaaS applications, for REO case management support services, are still under development. The Offeror's FedRAMP compliant commercial web-based SaaS subscription service shall have applications that are operational (i.e., not under development), functional (i.e., able to provide and support basic business processes listed in section 5 of the Performance Work Statement (PWS)), and generally available by the due date of the proposal. Only one (1) award is anticipated as a result of this solicitation.

This procurement is being competed on a full and open competitive basis utilizing the policies and procedures of Federal Acquisition Regulation (FAR) Part 12 - Acquisition of Commercial Items in conjunction with FAR Part 15 - Contracting by Negotiation, as supplemented by HUD Acquisition Regulation (HUDAR) Part 2415. The Government intends to award a hybrid contract consisting of Firm Fixed Priced (FFP) and Indefinite Delivery Indefinite Quantity (IDIQ) Line Item Numbers (LINs). Only FFP task orders will be issued off the IDIQ LINs. The anticipated period of performance for this requirement consists of a 1-year base period [(September 1, 2022 August 31, 2023) includes a 3-month transition-in period (September 1, 2022 November 30, 2022) and a 9-month full performance period (December 1, 2022 August 31, 2023)] with four 1-year option periods. The applicable NAICS Code is 518210 Data Processing, Hosting, and Related Services with a small business size standard of $35 million.

Paper copies of the solicitation will not be provided. The Point of Contact for this solicitation is the Contracting Officer (CO), Ms. Che Uche Logan. Questions regarding this Solicitation should be directed via e-mail to the CO at che.u.logan@hud.gov. Questions regarding the solicitation should be clearly marked Question(s) for REO Case Management Support Services 86615622R00009 and should be addressed to the CO via email. The deadline for the submittal of all questions is 12:00 PM on May 30, 2022. Submit proposals to the CO via email. PROPOSALS ARE DUE BY 2:00 PM ET ON JUNE 20, 2022.

Posted: July 19, 2022, 6:32 p.m. EDT
Posted: June 16, 2022, 1:09 p.m. EDT
Posted: May 20, 2022, 6:03 a.m. EDT
Background
The U.S. Department of Housing and Urban Development’s (HUD’s) Office of Single Family Asset Management (SFAM) requires Real Estate Owned (REO) case management support services via a web-based Software as a Service (SaaS) subscription service. The Contractor shall provide SFAM with the use of specific SaaS applications, application data management, data backup and sharing––including networks, servers, operating systems, storage, and user applications to process specific workflow automation to assist with the analysis, management, and operational procedures associated with the Single-Family disposition process.

Work Details
The contract type anticipated is a hybrid contract consisting of Firm Fixed Priced (FFP) and Indefinite Delivery Indefinite Quantity (IDIQ) Line Item Numbers (LINs). Only FFP task orders will be issued off the IDIQ LINs. The period of performance shall consist of a 1-year base period with four 1-year option periods. The base period includes various services such as Transition-In Services, Case Management Support Services, Help Desk Services, Training Support Services, Information Security Support Services, Data Fixes, Maintenance, Audit Support & Ad–Hoc Reporting Services, Electronic Signature Services, and Travel. The option periods also include similar services for different time frames.

Period of Performance
The period of performance for the contract is from September 1, 2022 to August 31, 2027.

Overview

Response Deadline
Aug. 10, 2022, 2:00 p.m. EDT (original: June 20, 2022, 2:00 p.m. EDT) Past Due
Posted
May 20, 2022, 6:03 a.m. EDT (updated: July 19, 2022, 10:48 p.m. EDT)
Set Aside
None
Place of Performance
United States
Source
SAM

Current SBA Size Standard
$40 Million
Pricing
Fixed Price
Evaluation Criteria
Best Value
On 5/20/22 Federal Housing Administration issued Solicitation 86615622R00009 for REO Case Management Support Services - Solicitation Amendment 00002 due 8/10/22. The opportunity was issued full & open with NAICS 518210 and PSC DA10.
Primary Contact
Name
Che Uche Logan   Profile
Phone
None

Secondary Contact

Name
Che Uche Logan   Profile
Phone
(202) 402-6596

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Additional Details

Source Agency Hierarchy
HOUSING AND URBAN DEVELOPMENT, DEPARTMENT OF > HOUSING AND URBAN DEVELOPMENT, DEPARTMENT OF > CPO : FHA HOUSING SUPPORT DIVISION
FPDS Organization Code
8600-866156
Source Organization Code
500042858
Last Updated
July 19, 2022
Last Updated By
che.u.logan@hud.gov
Archive Date
Aug. 25, 2022