Renewal maintenance on Blue River Mura Sofeware

Background
The Social Security Administration (SSA) is issuing this Request for Quotation for the subscription renewal of Blue River Mura CMS software. The Office of Hearing Operations (OHO) requires maintenance on Mura’s Content Management Solutions (CMS) Commercial Term software, which is essential for managing and delivering website content to Agency users nationwide.

Mura CMS provides a fast, reliable, and cost-effective solution that supports content editing for OHO Headquarters and its regional and field offices. The continued use of Mura’s CMS software is vital for national deployment and supports many of OHO’s top initiatives. Mura Software, Inc. is the sole source provider of this commercial off-the-shelf software, which has been determined to be the only product that meets all of OHO's needs based on market analysis.

Work Details
The contract includes the following items:
1. 12 months of maintenance on Blue River Mura CMS (Item No. 0001) - Quantity: 2 EA
- Mura CMS Commercial License Renewal
- Delivery Date: 09/07/2025
2. 12 months of maintenance on Blue River Mura CMS (Item No. 0002) - Quantity: 1 EA
- Mura CMS Enterprise Support Agreement, Annual Software Maintenance
- Includes 200 Support Tickets
- Support provided via calls, emails, and online meetings, tracked through the Mura customer portal.
- Delivery Date: 09/07/2025

Period of Performance
September 7, 2025 – September 6, 2026

Place of Performance
Social Security Administration, Baltimore, MD