Records & Information Management (RIM) and Accessible Technology Services

SOLICITATION REQUEST FOR PROPOSALS Please find attached the solicitation package for Records and Information Management (RIM) and Accessible Technology (508) Services. This solicitation relates back to draft solicitation which was distributed via email on July 5, 2023 to all OASIS 8(a) Pool 1 vendors and posted to eBuy on July 24, 2023 as sources sought eBuy notice #RFQ1644506. (APFS #F2023061672). Please note that there have been changes to the Statement of Work and other documents since the draft solicitation was shared. Please be sure to use the updated documents attached to THIS solicitation when preparing offers/proposals, and when asking any new questions. Please do not phone with questions, all questions must be in writing. Respectfully, _______________ Shireen Belanger Contract Specialist Cybersecurity and Infrastructure Agency (CISA) Chief of Contracting's Office (COCO) ******************************** CISA's Office of the Chief Information Officer (OCIO), is responsible for: A. Providing CISA's people and missions with Records and Information Management expertise, guidance, and resources to successfully preserve and access information which supports their diverse operations, use e-discovery to access information, support Freedom of Information Act (FOIA) requests and litigation holds, ensure appropriate use of the Paperwork Reduction Act and maintain compliance with DHS policies regarding forms. B. Providing a CISA-wide Accessible Technology Program (ATP) which will provide not only Section 508 compliance responsibilities but serves as a partner to CISA employees ensuring technology is an aid, not a barrier, to successfully performing their job regardless of disability. The ATP ensures employees with disabilities have access to assessment and evaluation of assistive technologies and the training and support to use them. To accomplish this, CISA is contracting for support in the following areas: - Task 1: Records and Information Management - Task 2: Accessible Information Technology and Section 508 Compliance - Task 3: Program Management Office - Task 4: (Optional) Surge Support The Contractor shall provide program and project management support to OCIO programs, administrative support, and subject matter expertise support to assist in implementing and sustaining CISA records, accessible technology, and OCIO program management activities. The Contractor shall provide cross-cutting program management support and subject matter expertise to OCIO and each program outlined. The objectives of the contract are: - To acquire Records and Information Management subject matter expertise, guidance, and resources to successfully preserve and access information which supports their diverse operations, use e-discovery to access information, support Freedom of Information Act (FOIA) requests and litigation holds, ensure appropriate use of the Paperwork Reduction Act and maintain compliance with DHS policies regarding forms. - To acquire services that assist CISA in providing a CISA-wide Accessible Technology Program (ATP) which will provide not only Section 508 compliance responsibilities but serves as a partner to CISA employees, ensuring technology is an aid, not a barrier, to successfully performing their job regardless of disability. This will ensure employees with disabilities have access to assessment and evaluation of assistive technologies and the training and support to use them. - To acquire the program management expertise to develop the policies, procedures, and performance measures for the CISA CIO to successfully deliver and manage Agency information technology.