RAVEN DevSecOps

The Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Homeland Security Investigations (HSI) is seeking professional Information Technology (IT) services to support the Repository for Analytics in Virtualized Environment (RAVEN) DevSecOps. The purpose of this requirement is to enhance HSI's analytic platform, tools, and infrastructure through collaboration with other support contractors. The contractor will be responsible for administration, configuration, maintenance, and enhancement of the RAVEN environment, as well as providing service desk support and tiered technical support. The timeframe of the acquisition is not specified in the provided information.

The place of performance for this opportunity is primarily virtualized environments hosted in AWS GovCloud and AWS C2S. There is also a small cloud-based environment in AWS Commercial Cloud and a small on-premise server environment. The contractor will be responsible for managing servers physical and virtual, Kubernetes clusters, and CI/CD Pipeline infrastructure.

Notable requirements include the mean time to complete qualified requests for tools built on the RAVEN Platform, which range from 2 weeks to 6 months depending on the type of tool. The RAVEN Platform aims to increase the fraction of qualified requests addressed through rapid configuration, with a threshold of 50% and an objective of 75%. Additionally, the RAVEN Platform has availability requirements with a threshold of 95% and an objective of 98%.

Overall, this opportunity presents a significant IT services contract to support HSI's analytic platform and tools, with a focus on enhancing effectiveness, availability, reliability, and maintainability.