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Spanish Tele-Interpreter Services - VBA RO _ Muskogee Ed. Call Ctr.   2

ID: 36C10D25Q0045 • Type: Presolicitation

Description

Pre-Solicitation Notice for a Spanish Tele-Interpreter Services for the Muskogee VBA Regional Office.
Background
The Department of Veterans Affairs (VA) is seeking to procure Spanish Tele-Interpreter Services for the Muskogee VBA Regional Office. This contract aims to enhance communication and support for Spanish-speaking veterans and their families, aligning with the VA's mission to provide high-quality services to all veterans.

Work Details
The contractor will provide telephonic interpretation services in Spanish for the Veterans Benefits Administration (VBA) at the Muskogee Regional Office. The services will include:
- Providing accurate and timely interpretation during calls between VBA staff and Spanish-speaking clients.
- Ensuring confidentiality and professionalism in all interactions.
- Being available during specified hours to meet the needs of the VBA office.
- Adhering to all relevant regulations and guidelines set forth by the VA.

Period of Performance
The period of performance for this contract will be determined upon award, with expectations for ongoing service delivery as required by the VBA.

Place of Performance
Department of Veterans Affairs, Veterans Benefits Administration, Muskogee VBA Regional Office, 125 S. Main Street, Muskogee, OK 74401, USA.
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Overview

Agency
VBA Headquarters (HQ) [VA - VBA]
Response Deadline
None
Posted
Jan. 2, 2025, 11:47 a.m. EST
Set Aside
Service Disabled Veteran Owned Small Business (SDVOSBC)
NAICS
541930 - Translation and Interpretation Services
PSC
R608 - Support- Administrative: Translation And Interpreting
Place of Performance
Department of Veterans Affairs Veterans Benefits Administration Muskogee, OK 74401 United States
Source
SAM
Current SBA Size Standard
$22.5 Million
Pricing
Likely Fixed Price
Est. Level of Competition
Average
Est. Value Range
Experimental
$50,000 - $150,000 (AI estimate)
On 1/2/25 VBA Headquarters issued Presolicitation 36C10D25Q0045 for Spanish Tele-Interpreter Services - VBA RO _ Muskogee Ed. Call Ctr.. The opportunity was issued with a Service Disabled Veteran Owned Small Business (SDVOSBC) set aside with NAICS 541930 (SBA Size Standard $22.5 Million) and PSC R608.
Primary Contact
Title
Contracting Officer
Name
Julie Lemire   Profile
Email
julie.lemire@va.gov
Phone
(781) 226-8882

Documents

Posted documents for Presolicitation 36C10D25Q0045

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Additional Details

Source Agency Hierarchy
VETERANS AFFAIRS, DEPARTMENT OF > VETERANS AFFAIRS, DEPARTMENT OF > VETERANS BENEFITS ADMIN (36C10D)
FPDS Organization Code
3600-0010D
Source Organization Code
100167091
Last Updated
Feb. 1, 2025
Last Updated By
julie.lemire@va.gov
Archive Date
Feb. 1, 2025