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Vocera Software License/Subscription Support and Maintenance

ID: 36C25626Q0226 • Type: Synopsis Solicitation • Match:  95%
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Description

Posted: Jan. 12, 2026, 3:46 p.m. EST

AMENDMENT 0001 -The purpose of this amendment is to post questions and answers (Q&As) and to revise language in the solicitation. See attached Q&As. B.4 Statement of Work and replaced with the attached version. This amendment will need to be signed and returned with quote submission to be eligible for award. Contract Specialist: Jeneice Matthews POC: jeneice.matthews@va.gov Quote in response to this RFQ is extended and hereby due at 4:00 PM Central Standard Time, January 16, 2026.

36C25626Q0226 Vocera Software License/Subscription Support and Maintenance at the Department of Veterans Affairs (VA), Michael E. DeBakey VA Medical Center (VAMC) located in Houston, Texas. This is a combined synopsis/solicitation (CSS) for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) Overhaul Part 12 Acquisition of Commercial Products and Commercial Services with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested, and a written solicitation document will not be issued. The CSS number is 36C25626Q0226. It is issued as a Request for Quote (RFQ). The government anticipates awarding a Firm-Fixed Price resulting from this solicitation. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2025-06 (effective: 10/01/2025). This solicitation is issued as a Service Disabled Veteran-Owned Small Business (SDVOSB) set aside. The associated North American Industrial Classification System (NAICS) code for this procurement is 541519 with a small business size standard of $34,000,000.00. The Contractor shall provide Vocera Software License/Subscription Support and Maintenance for the Vocera Communications in use at Michael E. DeBakey VAMC located at 2002 Holcombe Boulevard, Houston, Texas 77030 as operationally capable intended by the manufacturer and VA specifications. A complete description of the requirement and/or applicable government need(s) are as follows: See attached 36C25626Q0226. Contracting Office: Department of Veteran Affairs Network Contracting Office (NCO)-16 Galleria Financial Center 5075 Westheimer Road, Suite 750 Houston, TX 77056 Contract Specialist: Jeneice Matthews POC: jeneice.matthews@va.gov Quote in response to this RFQ are due at 4:00 PM Central Standard Time, January 15, 2026. Quotes shall be submitted in writing and sent via email to jeneice.matthews@va.gov . Please insert 36C25626Q0226 Quote in the subject line of your email. OFFEROR SHALL COMPLETE THE FOLLOWING LOCATED IN SECTIONS BELOW OF THIS SOLICITATION 36C25626Q0226 TO BE DEEMED ACCEPTABLE: Section B- Contract Administration Data, Contractor contact information. Volume 1- Technical / Volume 1 shall not contain any pricing information and shall clearly be labeled Volume 1 (Technical Volume). Volume 2--Price / Volume 2 shall clearly be labeled Volume 2 (Price Volume) and shall not contain any technical information that should otherwise be contained within Volume 1. Complete and return Section B.2 Price/Cost Schedule. Contractor shall complete all pricing in the B.2 Price schedule. Contract Line Items (CLINS) without pricing will be found unacceptable. The price quote shall be legible, specific, and complete in every detail. (The Government seeks discounts. Identify any discounts offered and the amount within the line-item description). Attachment B- 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023) (DEVIATION) Return signed copy Attachment C- Business Associate Agreement Attachment D - Relevant Experience Form EVALUATION: The Government will award a contract resulting from this solicitation to quoter with lowest price technically acceptable. All quoters shall have a current registration in the System for Award Management (SAM) to be considered for award. All quoters shall be certified in the U.S. Small Business Administration (SBA) database to receive credit as a SDVOSB at the closing of the solicitation due date and time, and at the time of award. Please contact Jeneice Matthews for questions or other inquiries about this solicitation via email at jeneice.matthews@va.gov by 4:00p.m. Central Standard Time on January 7, 2026. If questions are received, an amendment to this RFQ will be posted with all questions and answers.

Posted: Dec. 22, 2025, 2:08 p.m. EST
Background
The Department of Veterans Affairs (VA) is issuing this solicitation for Vocera Software License/Subscription Support and Maintenance at the Michael E. DeBakey VA Medical Center (VAMC) in Houston, Texas.

This contract aims to ensure that the Vocera Communications system is operationally capable as intended by the manufacturer and in accordance with VA specifications. The solicitation is set aside for Service Disabled Veteran-Owned Small Businesses (SDVOSB).

Work Details
The Contractor shall provide Vocera Software License/Subscription Support and Maintenance for the Vocera Communications system at Michael E. DeBakey VAMC located at 2002 Holcombe Boulevard, Houston, Texas 77030.

The services include:
1. Reinstatement fee for overdue add-on support.
2. Engage, Premier Support, Instance.
3. Engage, Premier Support, Enterprise License, Per Bed (Includes Platform License).
4. Vocera Premier Support for SIP Telephony with 6 ports.
5. Vocera Premier Support for Enterprise Licenses covering 150 Users and additional user add-ons.
6. Vocera Platform Premier Support for Instances and Virtual Appliances.
7. Messaging support with various user capacities including add-ons.

Period of Performance
The contract period will begin on February 1, 2026, and end on January 31, 2027.

Place of Performance
Michael E. DeBakey VA Medical Center, 2002 Holcombe Boulevard, Houston, Texas 77030.

Overview

Response Deadline
Jan. 16, 2026, 5:00 p.m. EST (original: Jan. 15, 2026, 5:00 p.m. EST) Past Due
Posted
Dec. 22, 2025, 2:08 p.m. EST (updated: Jan. 12, 2026, 3:46 p.m. EST)
Set Aside
Service Disabled Veteran Owned Small Business (SDVOSBC)
Place of Performance
Michael E. DeBakey VAMC ATTN: Warehouse, Bldg 100 Houston, TX 77030 United States
Source

Current SBA Size Standard
$34 Million
Pricing
Fixed Price
Evaluation Criteria
Lowest Price Technically Acceptable (LPTA)
Est. Level of Competition
Low
Est. Value Range
Experimental
$50,000 - $200,000 (AI estimate)
On 12/22/25 VISN 16: South Central VA Health Care Network issued Synopsis Solicitation 36C25626Q0226 for Vocera Software License/Subscription Support and Maintenance due 1/16/26. The opportunity was issued with a Service Disabled Veteran Owned Small Business (SDVOSBC) set aside with NAICS 541519 (SBA Size Standard $34 Million) and PSC R499.
Primary Contact
Title
Contract Specialist
Name
Jeneice Matthews   Profile
Phone
(713) 791-1414

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Additional Details

Source Agency Hierarchy
VETERANS AFFAIRS, DEPARTMENT OF > VETERANS AFFAIRS, DEPARTMENT OF > 256-NETWORK CONTRACT OFFICE 16 (36C256)
FPDS Organization Code
3600-00256
Source Organization Code
100186525
Last Updated
Jan. 25, 2026
Last Updated By
jeneice.matthews@va.gov
Archive Date
Jan. 24, 2026