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VOCERA Service Contract for Buffalo VAMC   2

ID: 36C24224Q0799 • Type: Solicitation

Description

See attached RFQ for instructions

Background
The Department of Veterans Affairs (VA) is seeking Vocera Premier Support Services for the Western New York VA Medical Center. Vocera is a hands-free communication system that has been implemented at the facility, proving to be valuable for communication between individuals and groups. The service contract must be renewed to continue the support with a base year and the possibility for four option years. The goal of the contract for service and support will be to maintain the current functionality of the communication system, support the facility in troubleshooting, upgrades, and patch fixes if required.

Work Details
The period of performance includes a base year from August 1, 2024, to July 31, 2025, with the option of four additional years. The services include providing Vocera premier support services for SIP telephone, 6 ports; Vocera premier support services for 600 user enterprises licenses; troubleshooting hardware issues relating to Vocera manufactured authorized client’s devices; providing warranty service for Vocera devices; and more. Additionally, there are specific requirements unique to the solicitation related to the Western New York Healthcare IT System Administrator's responsibilities and expectations.

Period of Performance
The period of performance is as follows: Base year - August 1, 2024, to July 31, 2025; Option year 1 - August 1, 2025, to July 31, 2026; Option year 2 - August 1, 2026, to July 31, 2027; Option year 3 - August 1, 2027, to July 31, 2028; Option year 4 - August 1, 2028, to July 31, 2029.

Place of Performance
The place of performance is at the Western New York VA Medical Center located at 3495 Bailey Ave, Buffalo NY 14215.

Overview

Response Deadline
July 17, 2024, 10:00 a.m. EDT Due in 1 Days
Posted
July 10, 2024, 5:48 p.m. EDT (updated: July 15, 2024, 4:15 p.m. EDT)
Set Aside
Service Disabled Veteran Owned Small Business (SDVOSBC)
Place of Performance
Buffalo, NY 14215 United States
Source
SAM

Current SBA Size Standard
$34 Million
Pricing
Likely Fixed Price
Est. Level of Competition
Average
Est. Value Range
Experimental
$100,000 - $250,000 (AI estimate)
Signs of Shaping
The solicitation is open for 6 days, below average for the VISN 2: New York/New Jersey VA Health Care Network.
On 7/10/24 VISN 2: New York/New Jersey VA Health Care Network issued Solicitation 36C24224Q0799 for VOCERA Service Contract for Buffalo VAMC due 7/17/24. The opportunity was issued with a Service Disabled Veteran Owned Small Business (SDVOSBC) set aside with NAICS 541519 (SBA Size Standard $34 Million) and PSC R426.
Primary Contact
Title
Contracting Officer
Name
Tevia Mastykarz   Profile
Phone
585-297-1460 Ext 72431

Documents

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Additional Details

Source Agency Hierarchy
VETERANS AFFAIRS, DEPARTMENT OF > VETERANS AFFAIRS, DEPARTMENT OF > 242-NETWORK CONTRACT OFFICE 02 (36C242)
FPDS Organization Code
3600-00242
Source Organization Code
100186522
Last Updated
July 15, 2024
Last Updated By
tevia.mastykarz@va.gov
Archive Date
Sept. 1, 2024