Support Services for the National Records Center   3

Background
The Social Security Administration (SSA) requires a qualified contractor to provide, unless otherwise noted, all management, supervision, labor, supplies, equipment, and materials necessary for, or incidental to, the folder storage operation at the SSA National Records Center (NRC). The NRC is a Government-Furnished facility located in an underground facility in Independence, MO. It is the final repository for all paper Title II Social Security and Title XVI folders and is responsible for providing these folders to all parts of the Agency as needed. Performance requires top quality customer service, on-time delivery of the folders, and immediate re-filing of folders when returned to the SSA NRC. A delay in any of these functions or a reduction in the quality of the storage function would likely result in deteriorated service to the public. The performance period includes a one-year base period and four one-year option periods (if exercised). This acquisition is being offered for competition limited to eligible 8(a) participants.

Work Details
The contractor will be required to perform various tasks including operation of mailrooms/packaging/shipping, remittance handling, recalls, barcoding, queries, Title XVI alerts, Title XVI assembly control unit post entitlement lists, refiles, recordation, box assembly and maintenance, identification and handling of certain non-paper material, shipment of all non-paper hearings media, drop files, validation,
folder destruction pull,
compaction,
box moving,
information retrieval group services,
veterans benefits administration services,
folder certification services,
management information reports,
general housekeeping services,
facilities equipment and maintenance services.

Period of Performance
The performance period includes a one-year base period from January 29th 2023 to February 28th 2024 and four one-year option periods from March 1st 2023 to February 29th 2024;
March 1st 2024 to February 28th 2025;
March 1st 2025 to February 28th 2026;
March 1st 2026 to February 28th 2027;
March 1st 2027 to February 29th 2028.

Place of Performance
The contract will be performed at the SSA National Records Center (NRC) located in an underground facility in Independence, MO.