Solicitation for Region 4-2 VHR Services   2

Background
The Social Security Administration (SSA), Office of Hearings Operations (OHO) needs the services of a Contractor to record hearings conducted before an Administrative Law Judge (ALJ). SSA conducts hearings at its Hearing Offices (HOs), Permanent Remote Sites (PRSs) and Claimant Only Video Sites (COVs), and Satellite Offices (SOs) throughout the United States and territories.
SSA’s objective is to obtain the services of a Contractor to provide digital recordings of hearings heard before an ALJ.

Work Details
The Contractor shall provide qualified and trained personnel identified as Verbatim Hearing Recorders (VHRs) to assist the ALJ with administrative aspects of conducting a hearing, including digitally recording the hearing. The VHR shall arrive at the office with sufficient lead time to set up the hearing room, boot up Government-furnished hearing recording equipment, complete a test recording, and initiate contact with the ALJ. The VHR shall also provide daily site setup, preparation for and participation in each hearing, post-hearing tasks, health and safety requirements, other service requirements, quality control, location and time of work performance, government furnished equipment, orientation and training.

Period of Performance
The period of performance shall start not later than 120-days following the contract award date. The time allotted between the contract award date and period of performance start date is to allow for startup activities such as recruiting, hiring, training, and clearing contractor employees through the suitability clearance process.

Place of Performance
Hearings under this contract will be conducted by SSA’s OHO at HOs, PRSs, and COV Sites in Region 04-2, which encompasses Kentucky, North Carolina, and South Carolina.