PBGC Online and Telephone Surveys

Background
The Pension Benefit Guaranty Corporation (PBGC) is seeking to conduct online and telephone surveys as part of its mission to ensure the financial stability of pension plans. The goal of this contract is to utilize specialized survey methodologies to gather data that will inform PBGC's operations and decision-making processes.

The recommended acquisition strategy is to award a sole source contract to the incumbent, CFI Group USA, LLC, due to their unique capabilities in providing these services.

Work Details
The contractor will be responsible for conducting customized American Customer Satisfaction Index (ASCI) survey methodologies. This includes designing, implementing, and analyzing the results of online and telephone surveys tailored to PBGC's specific needs.

The justification for this sole source award is based on the fact that only one source is capable of providing the required services at the necessary quality level due to the highly specialized nature of the work.

Period of Performance
The period of performance for this contract has not been explicitly defined in the provided information.

Place of Performance
The geographic location for the performance of this contract has not been specified in the provided information.