Justification for Sexual Assault Hotline

Background
The Department of the Interior, through the Interior Business Center, is issuing a sole source justification for the Peace Corps’ Office of Health Services to continue providing global anonymous sexual assault hotline services mandated by the Kate Puzey Peace Corps Volunteer Protection Act of 2011. The contract is awarded to Rape, Abuse and Incest National Network (RAINN), which has extensive experience in delivering these critical services.

Work Details
The contractor will provide a global anonymous sexual assault hotline to support currently serving Peace Corps Trainees and Volunteers (PCTs/PCVs). Services include:

- Live, confidential crisis counseling;
- Information about referrals and Peace Corps’ sexual assault reporting options;
- Other related support services.

The hotline will offer various communication methods including telephone, online chat, helpline call back, helpline text, a helpline website, and a helpline mobile application. RAINN is recognized as the only qualified provider capable of delivering these essential services due to its extensive experience and established capabilities in operating similar programs for federal agencies.

Period of Performance
The specific period of performance is not detailed in the provided information.

Place of Performance
Services will be performed globally as required by the Peace Corps.

Bidder Requirements
Bidders must demonstrate specialized experience in trauma-informed crisis response, confidentiality safeguards, and survivor-centered support. The contractor must have proven capabilities in providing comprehensive sexual assault hotline services. RAINN is identified as the sole source due to its unmatched expertise and operational maturity in this field.

Incumbent Analysis (see Incumbents section for more detail)
This opportunity appears to have a confirmed incumbent and/or closely related prior contract, with award 140D0426P0012 for global anonymous sexual assault hotline services (PCSAVES) awarded to Magellan Federal ($125,664; 12/10/25–06/15/26). The current requirement similarly calls for providing a global anonymous sexual assault hotline for Peace Corps trainees and volunteers, including confidential crisis counseling and referrals/reporting support. The overlap in hotline scope and the Peace Corps-specific sexual assault hotline function suggests the work may be a continuation or follow-on of the prior PCSAVES effort.