Case Management Solution Service (CMSS) - TIERED EVALUATIONS   3

GENERAL: This is a pre-solicitation notice only and does not constitute a solicitation; accordingly, no response is due at this time, nor will any questions of a technical or contractual nature be answered. Those questions will only be answered via an amendment to the solicitation once it is issued. The Department of Veterans Affairs (DVA), Veterans Benefits Administration (VBA) anticipates issuing a solicitation for the following project: PROJECT TITLE: Vocational Rehabilitation & Employment (VR&E) Case Management Solution Service (CMSS), Software as a Solution (SaaS). PROJECT SCOPE: The Department of Veterans Affairs (VA) has authority, pursuant to Title 38 USC Chapters 18, 31, 35 and 36, to provide all services and assistance necessary to enable eligible Veterans with service-connected disabilities to obtain and maintain suitable employment and, if not employable, achieve independence in daily living to the maximum extent feasible. To accomplish this responsibility, the Vocational Rehabilitation and Employment Divisions (VR&E) within each Veterans Benefit Administration (VBA) Regional Office s (RO) jurisdiction undertakes an initial evaluation of the program participants to determine his or her entitlement for these services and assist and develops, in cooperation with the program participant, an Individualized Written Plan of Services. Rehabilitation plans include the following types: an Individualized Written Rehabilitation Plan (IWRP) that outlines training and job placement services needed to achieve an employment goal; an Individualized Employment Assistance Plan (IEAP) to provide employment services; an Individualized Extended Evaluation Plan (IEEP) to determine feasibility for employment; an Individualized Independent Living Plan (IILP) to provide services that will enhance the participant s independence in daily living. The VA is charged with providing assistance to program participants with service-connected disabilities through VR&E services. VR&E processed over 113,792 applicants in FY18, resulting in 27,194 new written plans. At the end of FY18, there were 125,513 enrolled VR&E participants. The VR&E program is embarking on a transformative modernization which will include a suite of technological advancements to achieve the organization s digital and paperless goals. The Performance Work Statement (PWS) establishes the requirements necessary to provide case management services that enhance delivery of the benefits that program participants receive from Vocational Rehabilitation Counselors (VRC). The purpose of this project is to acquire a comprehensive VR&E specific configurable Commercial Off-The-Shelf (COTS), Case Management Solution Services (CMSS), Software as a Solution (SaaS) Service that will allow Vocational Rehabilitation and Employment to manage cases and deploy the capability to production as a service hosted within the FedRAMP-certified cloud environment. This solution should provide improved business process automations while streamlining administrative and financial reporting capabilities. The solution should also alleviate multiple administrative functions assigned to the VRCs, which would allow them more time to engage with their clients. The solution should have the ability to create a participant record utilizing existing VA systems. Record creation should provide a 360-degree view of the participant, which can be leveraged by VR&E to streamline entitlement, plan development and case management processes. The solution should also track all VR&E outreach activities against the contact record. The solution should also be capable of creating multiple records against one participant, should the need arise. Overall, the goal of this solution should be to provide a holistic view of the program participant as they plot their course from outreach to employment and finally, case closure. PLACE OF PERFORMANCE: The primary place of performance under the PWS shall be at the Contractor s facility. However, some tasks may be performed at designated Government site(s). The solicitation number is 36C10E19R0007. Specific instructions on submitting proposals will be contained in the solicitation documents. It is anticipated that the solicitation will be issued on or about August 08, 2019, with offers due at least 20 calendar days later. The entire solicitation package, including all attachments, will be available electronically at www.fbo.gov . Paper copies of this solicitation will not be made available. PROCUREMENT TYPE: The Government anticipates negotiating, if necessary, and awarding a single firm-fixed price contract to meet this requirement. The Government will determine the best value to the Government based on the lowest priced offeror meeting or exceeding the requirement of the solicitation. Technical evaluation factors will be identified in the solicitation to ensure the prospective contractors understand and can comply with the requirements of the solicitation. This requirement is being procured in accordance with FAR Part 12 in conjunction with FAR Part 15. SET-ASIDE: TIERED EVALAUTIONS INCLUDING LARGE BUSINESS CONCERNS: This solicitation is being issued as tiered evaluation with the following tiers: (1) SDVOSB concerns, (2) VOSB concerns, (3) small business concerns with HUBZone small business concerns and 8(a) participants having priority; and (4) large business concerns. If award cannot be made, the solicitation will be cancelled and the requirement resolicited. NORTH AMERICAN INDUSTRIAL CLASSIFICATION SYSTEM (NAICS) CODE AND SMALL BUSINESS SIZE STANDARD: The NAICS code for this project is 518210 and the small business size standard is $32.5 Million. PROJECT COMPLETION DATE: The project completion timeline is one (1) 12 month-Base Period, with four (4) 12-month Option Periods. Exercising any Option period is at the sole discretion of the Government. The period of performance for the base period is 12 months from the date of award. SYSTEM FOR AWARD MANAGEMENT: Offerors shall be required to have a DUNS number and an active registration in SAM, System for Award Management (www.sam.gov), in order to conduct business with the Federal Government. Offerors will be required to complete Online Representations and Certifications at the SAM website. Offerors shall have an active SAM registration at time of proposal submission. Failure to have an active SAM registration at time of proposal submission shall render contractor s quote non-responsive and ineligible for award. POINT OF CONTACT: Van Hale, Contracting Officer, Van.Hale@va.gov, 727-319-7940 Information contained in this announcement is subject to change