Sources Sought Notice Contrast Injector Service Contract   2

STATEMENT OF WORK Solicitation # GENERAL INFORMATION Title of Project: Bayer Contrast Injector Service Contract Scope of Work: The vendor will provide maintenance, support, and repair services for all the Bayer MedRad Injectors that are currently in use at the Baltimore VA Medical Center and listed below to include preventative maintenance and calibration in accordance with the original equipment manufacturer (OEM) written specifications. Service coverage must include 100% coverage on parts/travel/labor charges, 100% coverage on replacement console/parts, 1 preventative maintenance every 12 months, all software updates, standard 2 business day shipping and other incidentals necessary to perform scheduled preventive maintenance and to restore the covered equipment to operating specifications in accordance with the manufacturer s specifications throughout the term of the contract. All parts must be certified to the OEM specifications. Additionally, the contractor must provide software and quality updates, technical and clinical application support by telephone, and remote monitoring and diagnostic support to minimize unexpected equipment downtime and maximize use of the equipment. The vendor shall provide necessary hardware enhancements to upgrade contrast injectors that are end of life during the contract for each device into MEDRAD Stellant FLEX models. The vendor shall provide appropriate software updates to operate each device with these hardware enhancements. The vendor will supply the Baltimore VAMC Biomedical Engineering department with a copy of a detailed service report that meets the requirements of 21CFR820, subpart N, within 2 weeks of maintenance being completed. The service shall be performed between the hours of 8:00am and 4:30pm, Monday through Friday, unless mutually agreed upon the contractor and the VA Biomedical Engineering department. The contractor shall schedule all maintenance with Biomedical Engineering and report to Biomedical Engineering in room 5B-183 upon arriving on-site at the Baltimore VAMC, before performing any maintenance. Below is the list of equipment identified to be covered by this service contract and coverage needs: Coverage Monday Friday, 8am-4:30pm Two business day system replacement warranty Software and quality updates Uptime commitment of 95% 100% coverage on parts/travel/labor charges Preventative Maintenance every 12 months Equipment Serial # Last PM Next PM Bayer MEDRAD Xperion MR Injector 310338 5/3/2024 5/3/2025 Bayer Medrad Stellant FLEX Injector 31473U1 4/9/2024 4/30/2025 Bayer Medrad Stellant FLEX Injector 204061U1 4/05/2024 4/30/2025 Bayer Medrad Stellant FLEX Injector 40477U1 3/25/2024 4/30/2025 Bayer Medrad Stellant FLEX Injector 34128U1 4/09/2024 4/30/2025 Bayer Medrad Arterion Injector 311635 6/12/2024 4/30/2025 Bayer Medrad Arterion Injector 312221 4/30/2025 Bayer Medrad Arterion Injector 312126 4/24/2024 4/30/2024 Bayer Medrad Arterion Injector 20418 4/17/2024 4/30/2024 Bayer Medrad Arterion Injector 20426 4/24/2024 4/30/2024 Background: The VA Maryland Health Care System requires full-service coverage of the Bayer Medrad Injectors at the Baltimore VA Medical Center. This service coverage includes software and quality updates, replacement parts, 100% coverage on travel and labor costs, and preventative maintenance completed in accordance with the manufacturer s recommendations to ensure that the equipment is properly maintained and to reduce downtime of the identified equipment that results in cancellations of patient appointments. The VA Maryland Health Care System requires that all imaging equipment be maintained in accordance with the manufacturer s specifications. This equipment will be covered under a support agreement when it represents the best value for the Government. Performance Period: Base Year Plus 2 Option Years from time of award Type of Contract: Maintenance services Place of Performance: Baltimore VA Medical Center 10 N. Greene St Baltimore, MD 21201 Performance Based Contract: N/A Security: The contractor must have photo ID available when performing work at a VA Medical Center and be willing to present it to VA staff. The vendor is responsible for personal protective equipment. The vendor must have a current Business Associate Agreement (BAA) with the Department of Veterans Affairs to perform maintenance on equipment that would result in incidental access to patient Protected Health Information (PHI).