Preventative Maintenance & Software Support of Surphaser 3D Scanner   2

Background
The MCIEast Cherry Point Satellite Contracting Office at Marine Corps Air Station, Cherry Point, NC requires preventive maintenance, calibration, and software support for a Surphaser 100HSX SR 3D Scanner.
The contract action is 100% set-aside for small business concerns.

Work Details
The contractor shall provide preventive maintenance service and SurphExpress Capture software support for one (1) Surphaser 100HSX SR 3D Scanner (Model #100HSX SR, Asset #: 65923086223, S/N: BS-SCHSX01006037) located at Shop 23300, Building 137. Required workmanship must be performed by technicians trained in the operation, calibration, and maintenance of the equipment.
Services include: annual preventive maintenance and calibration service; accreditation to ANSI/NCSL Z-540-1-1994 Standards and annual written certification of calibration traceable to NIST; all repairs, parts, and labor for preventive maintenance and calibration; patches, minor updates, and major upgrades to current software versions with associated documentation provided electronically; access to a website for software documentation, knowledgebase articles, community forums, and submitting technical assistance requests; complimentary software diagnosis, updates, upgrades, and unlimited phone support; replacement of all necessary parts with new standard parts (replaced parts become contractor property).
Deliverables: two copies of the calibration certification and a repair report submitted to the Maintenance Services Specialist (Building 84, fax: 252-464-7466) with calibration sticker placement and documented out-of-tolerance values; prior approval required from the Maintenance Planning Branch for any additional services, repairs, or parts not covered by the purchase order; upon completion, return the unit packed in furnished shipping containers via the fastest traceable means to Fleet Readiness Center East, DLA Receiving, Building 148, Bay A, Beachy Road, Cherry Point, NC 28533-5040, Attention: Jonathan Jarman, 252-464-6382.

Period of Performance
12 months from contract award, with one annual maintenance and calibration service to be provided in May/June and services invoiced on a quarterly basis based on actual services rendered.

Place of Performance
Marine Corps Air Station Cherry Point, North Carolina (Shop 23300, Building 137) with delivery to Fleet Readiness Center East, DLA Receiving, Building 148, Bay A, Beachy Road, Cherry Point, NC 28533-5040.

Bidder Requirements
Small Business Set Aside - Total (SBA); servicer must be an Original Equipment Manufacturer (OEM) federally authorized servicer and provide an OEM Authorized Servicer Letter signed by an OEM company representative; offerors must maintain clear, complete, documented, and auditable traceability to the OEM and provide traceability documentation upon request; all replacement parts must be new approved parts.