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Plexus Floware and Workflow software maintenance r

ID: 28321326Q00000127 • Type: Solicitation • Match:  90%
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Description

Plexus Floware and Workflow software maintenance renewal. Prior award 28321325P00050047. Period of Performance 4/1/2026 - 3/31/2027.

Background
The Social Security Administration (SSA) is issuing this Request for Quote (RFQ) for the Plexus Floware and Workflow software maintenance renewal. This software is critical for supporting the Integrated Image Based Data Capture System (IIBDCS) at the Wilkes-Barre Direct Operations Center. The software facilitates the movement of work through various processes, enabling the SSA to capture data from essential paper-based workloads, ensuring compliance with regulatory policies and laws.

Work Details
The contract includes maintenance for the following Plexus Floware and Workflow software products:
- 12 months of maintenance for Plexus FloWare Client Libraries - Bundled Part # PTSW-808 (1 EA)
- 12 months of maintenance for Plexus TMS View Director, 20 Users, SN: TMS400NT400-X001C Part # PTSW-810 (20 EA)
- 12 months of maintenance for Plexus Workflow FloWare Activity Manager, 257 Users, SN: FWO7502SU251-X512 Part # PTSW-802 (257 EA)
- Additional items include various tools and development software with specific part numbers and user specifications as detailed in the solicitation.

Period of Performance
04/01/2026 - 03/31/2027

Place of Performance
Wilkes-Barre Direct Operations Center, Wilkes-Barre, PA

Overview

Agency
SSA Office of Acquisition and Grants (OAG) [SSA]
Response Deadline
April 15, 2026, 5:00 p.m. EDT Past Due
Posted
April 8, 2026, 1:21 p.m. EDT
Set Aside
None
NAICS
513210 - Software Publishers
PSC
7A21 - IT And Telecom - Business Application Software (Perpetual License Software)
Place of Performance
Wilkes-Barre Direct Operations Center Wilkes-Barre, PA USA
Source
Open
Links
Click here to see more information about this opportunity on FedConnect
Current SBA Size Standard
$47 Million
Pricing
Likely Fixed Price
Est. Level of Competition
Average
Signs of Shaping
The solicitation is open for 7 days, below average for the SSA Office of Acquisition and Grants.
On 4/8/26 SSA Office of Acquisition and Grants issued Solicitation 28321326Q00000127 for Plexus Floware and Workflow software maintenance r due 4/15/26. The opportunity was issued full & open with NAICS 513210 and PSC 7A21.
Primary Contact
Name
CHRISTOPHER MCKEEVER   Profile
Email
christopher.mckeever@ssa.gov
Phone
None

Documents

Posted documents for Solicitation 28321326Q00000127

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Additional Details

Source Agency Hierarchy
SOCIAL SECURITY ADMINISTRATION > SOCIAL SECURITY ADMINISTRATION > SSA OFC OF ACQUISITION GRANTS
FPDS Organization Code
2800-283213
Source Organization Code
100173612
Last Updated
April 30, 2026
Last Updated By
bethany.graham@ssa.gov
Archive Date
April 30, 2026