Personnel Security Support Services

Background
The United States Trustee Program (USTP) is part of the Department of Justice (DOJ) and aims to promote the efficiency and integrity of the Federal bankruptcy system. The program oversees the conduct of bankruptcy parties and private estate trustees, ensuring compliance with applicable laws.

The Executive Office for United States Trustees (EOUST) provides administrative and legal oversight to the USTP. This justification outlines the need for Personnel Security Support Services to maintain effective program operations amidst staffing shortages.

Work Details
Parker Tide Corp will provide critical Personnel Security Support services, which include:
- Administrative and operational support to USTP Security Specialists, allowing them to focus on higher-level adjudicative responsibilities.
- Reducing existing backlogs and improving processing times for new hires.
- Ensuring compliance with federal personnel security standards.
- Mitigating operational risks associated with understaffing.
- Processing between 20 and 60 new hires at any given time, which involves reviewing security packages, conducting pre-employment suitability checks, establishing security files, and initiating background investigations.
- Managing inquiries related to security mailbox, providing customer service, processing HSPD-12 Personal Identity Verification credentials, maintaining employee records within security management systems, managing a file room with over 1000 security case files, preparing legacy files for digitization, and managing records retention.

Place of Performance
Washington DC 20530 UNITED STATES

Bidder Requirements
The contractor must have prior experience providing personnel security support services to USTP or similar agencies. They should be familiar with DOJ systems and policies, possess necessary qualifications in personnel security operations, and have a proven track record of meeting federal personnel security requirements.

Incumbent Analysis (see Incumbents section for more detail)
This opportunity appears to have a confirmed incumbent based on the prior contract 47QREA22D000F-15JUST26F00000010 awarded to Parker Tide for Personnel Security Support Assistant II valued at $96,422 (08/03/26–08/02/27). The prior work aligns with the current requirement to provide technical and administrative personnel security support for EOUST/USTP, including support to security specialists, processing new hires and security packages, and maintaining security files and related records.