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Perkins Loan Servicing   3

ID: 91003124R0017 • Type: Solicitation

Description

Posted: Nov. 18, 2024, 3:04 p.m. EST

Amendment 0007 is issued to provide answers for additional questions received.

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Amendment 0006 is issued to provide answers for additional questions received.

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Amendment 0005 is issued to:
a. provide answers for additional questions received and update the solicitation attachment as a result
b. Extend the due date for volumes to Monday, December 2nd, at 10:00 AM, Eastern.

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AMD 0004 is issued to update the answer to Question number 26 on the Questions and Answers Attachment and update the
solicitation attachment as a result.

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The purpose of AMD 0003 is to provide answers to questions received and update the solicitation attachments as a result.

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The purpose of Amendment 0002 is to provide answers to questions received and update the solicitation attachments as a result.

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The purpose of Amendment 0001 is to extend the timelines in the solicitation as follows:

a) Questions are due at 10:00AM, Eastern on Tuesday, October 29, 2024.

b) Proposals are due at 1:00PM, Eastern on Monday, November 18, 2024.

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Soliciation:

Offerors are encouraged to review the attachments to this solicitation in development of their oral presentations and pricing proposal. Attachments contain the Perkins project requirements and deliverables. Completion of applicable attachments is required as part of the Offeror's proposal submission.

Offerors shall submit electronic proposals to FSA.ACQ.LoanServicing@ed.gov; Kimberly.Hampel@ed.gov; and Kimberly.Kilpatrick@ed.gov. FSA's electronic mail (email) file size limitation is 25 MB. However, FSA recommends sending smaller files to avoid sending and receiving issues. If multiple emails are needed, each email should be separately identified as follows, Company Name Perkins Loan Servicing - 1 of X . Offerors are advised to submit electronic documents early to ensure timely submission and should confirm successful transmission/receipt.

All volumes must be received by November 4, 2024, at 4:00 pm, Eastern Time (Submission Due Date). Failure to provide timely and complete submission of any volumes will result in your organization's proposal receiving no further consideration for award for specifics.

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Background
The U.S. Department of Education (ED) is seeking a contractor to provide services for the Federal Perkins Loan Program, which is overseen by Federal Student Aid (FSA).

The goal of this contract is to ensure the effective servicing of the Perkins Loan portfolio, which includes approximately 1.6 million open loans as of September 2024. The current servicer, Educational Computer Systems Inc. (ECSI), will transition responsibilities to the new contractor as the existing contract expires no later than January 31, 2025, with options extending through July 31, 2025.

Work Details
The contractor will be responsible for:
1. Transition In: Prepare to assume full responsibility for all operations under the contract, including obtaining an Authority to Operate (ATO) on the FSA Network.
2. Cyber Security Services: Provide cybersecurity support including labor, software licensing, and vendor support.
3. Hosting Services: Deliver fully managed application and web hosting services along with data storage.
4. Servicing Operations: Conduct full operations as outlined in the Performance Work Statement (PWS), excluding cybersecurity tasks.
5. Transition Out: Develop comprehensive procedures for phasing out contractor performance to ensure a smooth transfer of responsibilities to a successor.
6. Change Requests: Manage change requests through documented modifications or written communication.
7. Reporting Requirements: Submit monthly and ad hoc reports detailing loan assignment activities and status updates to FSA and NSLDS.

Place of Performance
The services will primarily be performed within the United States as specified by the Department of Education.

Overview

Response Deadline
Dec. 2, 2024, 10:00 a.m. EST (original: Nov. 4, 2024, 4:00 p.m. EST) Past Due
Posted
Oct. 16, 2024, 4:15 p.m. EDT (updated: Nov. 18, 2024, 3:04 p.m. EST)
Set Aside
Small Business (SBA)
Place of Performance
Washington, DC 20202 United States
Source
SAM

Current SBA Size Standard
$850 Million Assets
Pricing
Likely Fixed Price
Est. Level of Competition
Average
On 10/16/24 Office of Federal Student Aid issued Solicitation 91003124R0017 for Perkins Loan Servicing due 12/2/24. The opportunity was issued with a Small Business (SBA) set aside with NAICS 522110 (SBA Size Standard $850 MillionAssets) and PSC R710.
Primary Contact
Name
Kimberly Hampel   Profile
Phone
None

Secondary Contact

Name
Kimberly Kilpatrick   Profile
Phone
None

Documents

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Additional Details

Source Agency Hierarchy
EDUCATION, DEPARTMENT OF > EDUCATION, DEPARTMENT OF > FSA ACQUISITIONS OFFICE
FPDS Organization Code
9100-ENRM
Source Organization Code
100167435
Last Updated
Dec. 18, 2024
Last Updated By
kimberly.hampel@ed.gov
Archive Date
Dec. 17, 2024