Patient Appointing Services Tidewater MTFs   2

Background
This is a non-personal services contract to provide Patient Appointing Services (PAS) in support of Military Treatment Facilities (MTFs) in the Tidewater, Virginia area that will significantly enhance appointing procedures and improve service to its customers. The referenced MTFs in the Tidewater area throughout this document are: Naval Medical Center Portsmouth (NMCP) and its ten Branch Medical Clinics (BMCs), Langley Air Force Base Medical Group, McDonald Army Health including the Williamsburg clinic, its two Troop Medical Clinics (TMCs), and Ft. Story health clinic. The U.S. (USG) shall not exercise any supervision or control over the Contract Service Providers (CSPs) performing the services herein. Such CSPs shall be accountable solely to the contractor who in turn is responsible to the USG.

Work Details
The contractor shall perform phase-in services IAW PWS 1.21 in support of Tidewater Market Military Treatment Facilities (MTFs), Portsmouth, VA., in accordance with the Performance Work Statement (PWS) dated 13 December 2022.
The contractor shall make appointments and coordinate appointments with other direct care system facilities on the Composite Health Care System (CHCS)/MHS GENESIS platform as required.

Period of Performance
The contract includes a phase-in period for two months, followed by performance periods for various quantities of months as options.

Place of Performance
The geographic location(s) for performance of the contract is at Tidewater Market Military Treatment Facilities (MTFs), Portsmouth, VA.