OSD - TFRS Dynamics GP Software Replacement - MRAS

The Office of the Secretary of Defense (OSD), through the General Services Administration (GSA), is conducting market research to identify potential solutions for replacing the TFRS Dynamics GP software. This initiative is spearheaded by the Defense Finance and Accounting Service, which aims to modernize its financial management systems to enhance efficiency and meet evolving business needs. The primary goal is to transition from the existing Dynamics GP Version 9.0 to a more advanced and integrated Enterprise Resource Planning (ERP) system.

The requested work involves several critical components, beginning with data migration strategies. Respondents are asked to detail their approach to migrating historical data, including how far back they can retrieve such data and any recommended pre-migration cleanup processes. The implementation timeline is also a crucial consideration, with requests for average timeframes needed for full deployment of the new system.

Furthermore, the RFI seeks comprehensive information on custom features available in potential ERP solutions that cater specifically to OSD's unique business processes. Reporting capabilities are another focal point, as well as a detailed cost breakdown covering all aspects from software licensing and implementation to training and ongoing support. Vendors are also encouraged to share their experiences in transitioning organizations from MS Dynamics GP to modern ERP systems, highlighting any associated risks and mitigation strategies.

Additional inquiries include recommendations for an upgraded software solution that ensures seamless integration with existing systems and details about upgrade models, including frequency and types of updates released. Respondents should also provide information on customer support availability, training methodologies offered (such as train-the-trainer or online sessions), and supplementary resources like help screens or instructional videos.