OPM - Legal Services Support for Retirement Services - MRAS

On behalf of the Office of Personnel Management (OPM), the General Services Administration (GSA) is conducting market research to identify potential vendors capable of fulfilling a comprehensive online legal research service requirement. This initiative supports OPM's Retirement Services (RS) division, which necessitates robust access to various public records and legal databases. The overarching goal is to enhance the efficiency and effectiveness of RS's legal professionals by providing them with a powerful toolset for conducting thorough legal research.

The scope of work outlined in this solicitation seeks a vendor who can deliver unlimited online access to an extensive array of public records. These include business and corporation information, real estate deeds, mortgage records, Secretary of State filings, UCC filings, real property assessment records, and more. The requirement spans across a diverse set of data types such as drivers' license information, bankruptcy records, liens and judgments, civil court records, marriage and divorce records, criminal history records, death records, sexual offenders' advanced search capabilities, professional licenses data, phone information including real-time updates on phone numbers associated with individuals or entities.

To meet these needs effectively for 65 users within RS over a base year with an additional one-year option period, the selected vendor must provide a legal research system that is not only comprehensive but also user-friendly. It should include numerous databases containing up-to-date documents and legal information while ensuring cost-effectiveness. The solution should facilitate minimal learning time for staff to ensure seamless integration into daily operations without impacting productivity negatively.

Ultimately, the awarded contract will be expected to deliver state-of-the-art legal features and services tailored specifically for RS's requirements. This includes ensuring fair pricing aligned with government standards while maintaining high service levels that meet or exceed expectations in supporting OPM's mission-critical functions.