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Nuance PowerScribe Service Support

Type: Special Notice • Match:  85%
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Description

The Department of Veterans Affairs, Network Contracting Office 15 intends to award a sole source contract under the authority of 41 U.S.C 253(c) (1) FAR 6.302-1 Only one Service Disabled Veteran Owned Small Business responsible source and no other supplies or services will satisfy agency requirements, to V3Gate, LLC, 555 Middle Creek Parkway Unit 120, Colorado Springs, CO 80921-3798

V3Gate, LLC will provide service maintenance and support to the existing Nuance PowerScribe system, Carahsoft Technology Corporation has provided a sole source letter stating the V3Gate, LLC is a sole source Service Disabled Veteran Owned Small Business.

The place of performance is for the Department of Veterans Affairs All VISN 15 Facilities.

The NAICS code is 541519 - Other Computer Related Service, with a size standard of $34 Million, and PSC DA01.

This notice of intent is not a request for quotations; interested parties may express their interest by providing a capabilities statement No Later Than 03/19/2025 at 11:00 am Central Time. The capabilities statement must provide clear and unambiguous evidence to substantiate the capability of the party to provide the required services. A determination not to compete this proposed contract upon responses to this notice is solely within the discretion of the Government. Verbal responses are not acceptable and will not be considered.

Response shall be submitted via email referencing the Special Notice Nuance PowerScribe Service Support in the subject line to veronica.flores@va.gov. If after 03/19/2025, no viable responses have been received in response to this announcement, the Department of Veterans Affairs shall negotiate solely with V3Gate, LLC.

This notice of intent to award a sole source contract is not a request for competitive quotes. There will be no solicitation available for competitive quotes. Phone calls will not be accepted.

Point of Contact:

Betty Flores

veronica.flores@va.gov

Network Contracting Office 15

3450 South. 4th Street

Leavenworth, KS 66048.

Background
The Department of Veterans Affairs, Network Contracting Office 15 intends to award a sole source contract to V3Gate, LLC under the authority of 41 U.S.C 253(c)(1). This contract is aimed at providing service maintenance and support for the existing Nuance PowerScribe system across all VISN 15 Facilities. V3Gate, LLC is recognized as a sole source Service Disabled Veteran Owned Small Business, as confirmed by a letter from Carahsoft Technology Corporation.

Work Details
The contractor shall provide full software and hardware maintenance coverage for VISN 15’s Nuance PowerScribe install base. This includes:
- Maintenance for two centralized servers located at Saint Louis VAMC and Kansas City VAMC.
- Coverage for all facilities utilizing the software and microphones.
- Hardware coverage for servers and microphones.
- Software coverage for data integration, database, and applications servers.
- Services including clinical guidance.
- All incidentals necessary to maintain and restore equipment to operational status must be included.

Place of Performance
The services will be performed at all VISN 15 Facilities under the Department of Veterans Affairs.
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Overview

Agency
VISN 15: Heartland Network (VISN-15) [VA - VHA]
Response Deadline
March 19, 2025, 12:00 p.m. EDT Past Due
Posted
March 12, 2025, 9:16 a.m. EDT
Set Aside
Service Disabled Veteran Owned Small Business Sole Source (SDVOSBS)
NAICS
None
PSC
None
Place of Performance
Kansas City, MO United States
Source
Open
Est. Level of Competition
Sole Source
On 3/12/25 VISN 15: Heartland Network issued Special Notice for Nuance PowerScribe Service Support due 3/19/25.
Primary Contact
Name
Betty Flores   Profile
Email
veronica.flores@va.gov
Phone
None

Documents

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Additional Details

Source Agency Hierarchy
VETERANS AFFAIRS, DEPARTMENT OF > VETERANS AFFAIRS, DEPARTMENT OF > 255-NETWORK CONTRACT OFFICE 15 (36C255)
FPDS Organization Code
3600-00255
Source Organization Code
100186523
Last Updated
March 20, 2025
Last Updated By
veronica.flores@va.gov
Archive Date
March 20, 2025