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Non-Emergent Medical Transportation Services - Phoenix VA Healthcare System   4

ID: 36C26225R0080 • Type: Solicitation • Match:  95%
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Description

Posted: Dec. 3, 2025, 12:38 p.m. EST

AMENDMENT 0003:

The purpose of this amendment is to update the estimated quantities in the price cost schedule. No other changes have been made.

All responses due no later than 10:00 AM MT 12/10/2025 via email only to Katharine Robert, at katharine.robert@va.gov . See the attached solicitation for submission instructions and required submittals under FAR 52.212-1, and evaluation factors under FAR 52.212-2.

This is a solicitation for commercial products and commercial services. The Government contemplates a single award of a base plus four option year, Fixed-Price Indefinite Quantity contract resulting from this solicitation.

This is a 100% SDVOSB set-aside solicitation for Non-Emergent Medical Transportation (NEMT) Services for the Phoenix VA Healthcare System (PVAHCS).

The associated North American Industrial Classification System (NAICS) code for this procurement is 485991, with a small business size standard of $19.0 million.

The FSC/PSC is V212.

The anticipated period of performance is 01/01/2026 - 12/31/2030 [subject to change].

NOTICE OF COMPLIANCE CHECK: A preliminary review of offers will be conducted; if all documentation is not submitted or is incomplete the offer will not be forwarded for evaluation; this will preclude the offer from any further consideration for award. Interested parties are highly encouraged to read the entire solicitation document prior to submitting an offer.

Posted: Dec. 1, 2025, 2:07 p.m. EST
Posted: Nov. 20, 2025, 10:31 a.m. EST
Posted: Nov. 5, 2025, 3:58 p.m. EST
Background
This solicitation is issued by the Department of Veterans Affairs for Non-Emergent Medical Transportation (NEMT) Services specifically for the Phoenix VA Healthcare System (PVAHCS). The contract aims to provide essential transportation services to veterans, ensuring they can access medical appointments and other necessary healthcare services. This procurement is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB), reflecting the government's commitment to supporting veteran-owned enterprises.

Work Details
The contractor will provide non-emergent wheelchair, stretcher, and ambulatory transportation services 24/7. Services include:

- Pre-arranged, scheduled, unscheduled, and will-call door-to-door transport from homes or designated locations to medical appointments.
- Discharges from inpatient wards.
- Transport to contracted nursing homes.

The contractor must ensure all vehicles and personnel meet federal, state, and local regulations. Responsibilities include providing two on-site Transportation Coordinators for real-time data entry and coordination with the VA Travel Department. Drivers must be qualified, trained in patient safety protocols, and maintain a professional demeanor at all times. Vehicles must be equipped with safety features and maintained in good condition. The contractor is also responsible for utilizing the VetRide Vendor Portal or VA-approved software for managing transport requests and invoicing.

Period of Performance
The anticipated period of performance is from January 1, 2026, to December 31, 2030.

Place of Performance
The contract will be performed at various locations associated with the Phoenix VA Healthcare System.

Overview

Agency
VISN 22: Desert Pacific Healthcare Network (VISN-22) [VA - VHA]
Response Deadline
Dec. 10, 2025, 12:00 p.m. EST (original: Dec. 3, 2025, 12:00 p.m. EST) Past Due
Posted
Nov. 5, 2025, 3:58 p.m. EST (updated: Dec. 3, 2025, 12:38 p.m. EST)
Set Aside
Service Disabled Veteran Owned Small Business (SDVOSBC)
NAICS
485991 - Special Needs Transportation
PSC
V212 - Transportation/Travel/Relocation- Travel/Lodging/Recruitment: Motor Passenger
Place of Performance
Phoenix, AZ 85012 United States
Source
Open
Current SBA Size Standard
$19 Million
Pricing
Fixed Price
Est. Level of Competition
Average
Est. Value Range
Experimental
$5,000,000 - $15,000,000 (AI estimate)
On 11/5/25 VISN 22: Desert Pacific Healthcare Network issued Solicitation 36C26225R0080 for Non-Emergent Medical Transportation Services - Phoenix VA Healthcare System due 12/10/25. The opportunity was issued with a Service Disabled Veteran Owned Small Business (SDVOSBC) set aside with NAICS 485991 (SBA Size Standard $19 Million) and PSC V212.
Primary Contact
Name
Katharine Robert   Profile
Email
katharine.robert@va.gov
Phone
None

Documents

Posted documents for Solicitation 36C26225R0080

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Additional Details

Source Agency Hierarchy
VETERANS AFFAIRS, DEPARTMENT OF > VETERANS AFFAIRS, DEPARTMENT OF > 262-NETWORK CONTRACT OFFICE 22L (36C262)
FPDS Organization Code
3600-00262
Source Organization Code
100173469
Last Updated
Dec. 25, 2025
Last Updated By
katharine.robert@va.gov
Archive Date
Dec. 25, 2025