NCTS Naples Telephone Switch Operations & Maintenance

This is a SOURCES SOUGHT NOTICE to determine the availability and technical capability of small businesses (including the following subsets: Small Disadvantaged Businesses, Certified 8(a), Service-Disabled Veteran-Owned Small Businesses, HUBZone Small Businesses and Woman-Owned Small Businesses) to provide the required products and/or services.

The Naval Computer and Telecommunication Station requires support for the operation and maintenance of one NORTEL SL-100 MFS, one NORTEL SL-100 End Office Switch (EOS), one NORTEL Meridian CS-1000 Private Branch Exchange (PBX), two AVAYA CM G450 PBX, four Nortel Option 11C PBX, three Nortel Option 11C Mini PBX with all related peripherals, analog, digital, and IP trunks and circuits, internal network, UPS, and all interface equipment and associated peripheral equipment. Required service shall be available 99.99 % of the time.

The contractor shall provide onsite technicians who are certified, trained and qualified to operate and provide complete maintenance of the following:
Two Nortel SL-100 EO switches
One Nortel CS-1000 PBX
Four Nortel Option 11C PBXs
Two Avaya CM G450 PBXs
One Avaya Aura ACD PBX
One Avaya G-3 Definity PBX
One CAIRS.net system and AOR peripheral equipment
One TUMS voicemail system
Technicians shall possess a Secret clearance. These activities may be conducted at the following sites in Naples, Italy.
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NSA Capodichino
NSA Gricignano Support Site
NSA Gaeta
NSA Warehouse Teverola
Satcom Lago Patria
Villa Colombaia Monteruscello
Villa Marilu Varcaturo

The anticipated Period of Performance is December 17, 2024 December 16, 2025 for the base year and four one-year option periods.
The anticipated Place of Performance is: The Government site in Naples, Italy.