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Navicare Nurse Call System maintenance

ID: PAN25-P-0000-008436 • Type: Sources Sought

Description

THIS IS NOT A SOLICITATION FOR PROPOSALS AND NO CONTRACT SHALL BE AWARDED FROM THIS NOTICE.

This is a Sources Sought Notice announcement; market survey for information only, to be used for preliminary planning purposes. No proposals are being requested or accepted with this synopsis. Any requests for a solicitation in response to this notice will not be honored. The Medical Readiness Contract Office-W, Fort Carson, CO, has an upcoming requirement to solicit for and award for maintenance services for the Navicare Nurse Call System at Evans Army Community Hospital, Fort Carson, CO, 80913.

This request is anticipated to result in a Firm Fixed-Priced contract. The type of solicitation to issue will be based upon the responses to this synopsis. Contact with Government Personnel, other than the Contract Specialist identified at the bottom of this notice, by any potential offeror, or their employees', regarding this requirement is strictly prohibited.

The purpose of this synopsis is to gain knowledge of interest, capabilities and qualifications of various members of the Small Business Community to include Section 8(a), Historically Underutilized Business Zones (HUB-Zone), Women-Owned Small Business, and Service-Disabled Veteran-Owned Small Business (SDVOSB), as well as the interest, capabilities and qualifications of various members of the Large Business community, to compete and perform a Firm Fixed Price Contract to provide maintenance services on the Navicare Nurse Call system. The type of solicitation to issue will depend upon the responses to this source sought synopsis. The Government must ensure there is adequate competition among the potential pool of responsive contractors.

The North American Industry Classification System (NAICS) code is 811210, Electronic and precision Equipment Repair and Maintenance. The small business size standard is $34,000,000.

Responses to this Sources Sought Notice should demonstrate the firm's ability, capability, and responsibility to provide and deliver the products or services listed below. In response to this notice, interested parties shall submit a written Statement of Capability limited up to 5 pages and shall include the following information:

Offeror's name, address, point of contact, phone number, and e-mail address.

Offeror's interest in providing a proposal/quote on the solicitation when it is issued.

Offeror's capability to provide the products or services being requested.

For reference, Offeror must be able to install major & minor Upgrades including Patches & Fixes for NNC Software to include on-site labor for upgrades with 24/7/365 remote technical diagnostics and support. The equipment will have one (1) preventative maintenance annually, with up to four (4) hours of minor configuration changes or part replacement. The on-site labor will include travel & living expenses and is required to have five (5) days on-site annually including two (2) battery maintenance or replacements for system monitors or virtual walls for Evans Army Community Hospital (EACH), Fort Carson, CO.

Offeror's capability to perform a contract of this magnitude and complexity to include offeror's capability to provide Navicare Nurse Call Software System Maintenance, equipment and support for Evans Army Community Hospital, Fort Carson, CO, 80913. Documentation of appropriate products/services must be presented in sufficient detail for the Government to determine that your company possesses the necessary means to execute the required Navicare system maintenance services.

Offeror's type of small business and Business Size (Whether 8(a), HUB Zone, Women-Owned Small Business, Service-Disabled Veteran Owned Small Business, etc.), or Large Business Status, should be documented in the Statement of Capability.

Interested parties are responsible for marking information that is proprietary in nature. To aid the Government, please segregate proprietary information. Please be advised that all submissions become Government property and will not be returned. No reimbursement will be made for any costs associated with providing information in response to this notice or any follow up information requests. The Government is not obligated to, nor will it, pay for or reimburse any costs associated with responding to this source of sought notice. This notice shall not be construed as a commitment by the Government to issue a solicitation or ultimately award a contract, nor does it restrict the Government to a particular acquisition approach. The Government will in no way be bound to this information if any solicitation is issued. No subcontracting opportunity is anticipated. A determination by the Government to not compete this proposed contract action based on the responses to this notice is solely within the discretion of the Government.

A performance base period of 15 September 2025 to 14 September 2026 is contemplated, that includes four option periods until 14 September 2030.

Interested Offeror shall respond to this Sources Sought Notice no later than May 9th, 2025, at 1500 Mountain Standard Time. All interested businesses must be registered in the System for Award Management (SAM) at www.sam.gov at the time of proposal submission to be eligible for award. Email your response to Elizabeth St. Peter at email: Elizabeth.a.stpeter.mil@health.mil.

Telephonic inquiries will NOT be honored. EMAIL IS THE PREFERRED METHOD.

Background
The Medical Readiness Contract Office-W, Fort Carson, CO, is conducting a Sources Sought Notice to gather information for preliminary planning purposes regarding maintenance services for the Navicare Nurse Call System at Evans Army Community Hospital, Fort Carson, CO. This initiative aims to assess the interest and capabilities of both small and large business communities to compete for a Firm Fixed Price Contract.

Work Details
The contractor will be responsible for providing maintenance services on the Navicare Nurse Call System. Key tasks include:

- Installing major and minor upgrades including patches and fixes for NNC software;
- Providing on-site labor for upgrades with 24/7/365 remote technical diagnostics and support;
- Conducting one preventative maintenance annually;
- Allowing up to four hours of minor configuration changes or part replacements;
- Ensuring five days of on-site labor annually, which includes two battery maintenance or replacements for system monitors or virtual walls at Evans Army Community Hospital.

The contractor must demonstrate capability in executing these tasks effectively.

Period of Performance
The anticipated performance base period is from September 15, 2025, to September 14, 2026, with four option periods extending until September 14, 2030.

Place of Performance
The contract will be performed at Evans Army Community Hospital, Fort Carson, CO.

Overview

Response Deadline
May 9, 2025, 5:00 p.m. EDT Due in 0 Days
Posted
April 29, 2025, 12:14 p.m. EDT (updated: May 1, 2025, 12:20 p.m. EDT)
Set Aside
None
Place of Performance
Colorado Springs, CO 80913 United States
Source
SAM

Current SBA Size Standard
$34 Million
Pricing
Fixed Price
Est. Level of Competition
Low
Odds of Award
45%
Signs of Shaping
61% of similar contracts within the Department of the Army had a set-aside.
On 4/29/25 U.S. Army Health Contracting Activity issued Sources Sought PAN25-P-0000-008436 for Navicare Nurse Call System maintenance due 5/9/25. The opportunity was issued full & open with NAICS 811210 and PSC J065.
Primary Contact
Name
Elizabeth St. Peter   Profile
Phone
None

Documents

Posted documents for Sources Sought PAN25-P-0000-008436

Question & Answer

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Additional Details

Source Agency Hierarchy
DEPT OF DEFENSE > DEPT OF THE ARMY > MEDCOM > W40M USA HLTH CONTRACTING ACT
FPDS Organization Code
2100-W81K00
Source Organization Code
100221629
Last Updated
May 1, 2025
Last Updated By
elizabeth.a.stpeter.mil@health.mil
Archive Date
May 24, 2025