Mortgagee Compliance Manager 4.0 (MCM) Services

ID: Announcement_Notice_ID_MCM40FN • Type: Synopsis Solicitation • Match: 90%

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Description

THIS IS A SYNOPSIS NOTICE ONLY. THIS IS NOT A REQUEST FOR OFFERS, QUOTES OR PROPOSALS.

The Department of Housing and Urban Development (HUD), Office of Single Family Asset Management (OSFAM), National Servicing Center (NSC) requires contractor support to provide Mortgagee Compliance Manager (MCM) services. Please See Attachment.

Background
The Department of Housing and Urban Development (HUD), specifically the Office of Single Family Asset Management (OSFAM) and the National Servicing Center (NSC), is seeking contractor support for Mortgagee Compliance Manager (MCM) services.

The HUD oversees the Federal Housing Administration (FHA) which manages the single-family mortgage insurance program, providing protection to lenders against potential losses. HUD is responsible for managing a significant inventory of single-family homes acquired through this program, aiming to encourage home ownership and optimize returns to FHA insurance funds.

HUD operates through four Homeownership Centers located in Philadelphia, Atlanta, Denver, and Santa Ana.

Work Details
The contractor will provide Mortgagee Compliance Manager services focusing on pre-conveyance and post-conveyance activities related to Real Estate Owned (REO) assets. Responsibilities include:
- Reviewing property inspection reports to ensure properties are conveyed in 'conveyance condition'.
- Verifying that marketable title is conveyed to HUD.
- Resolving conveyance exceptions.
- Providing guidance to mortgagees regarding pre-conveyance and post-conveyance responsibilities.
- Utilizing HUD’s REO system of record and other systems for task execution.
- Ensuring real-time access to all pertinent documents, reports, and information related to Mortgagee Compliance.

Specific services include:
- Pre-Conveyance Activities: Extensions of Time Reviews, Over-Allowable Reviews, Occupied Conveyance Reviews, Surchargeable Damage Reviews.
- Post Conveyance Activities: Claim Reviews, Title Evidence Review and Approval, Voluntary Deed Execution, Administrative Remedies Review, Reporting, Document Administration, Customer Service, Transition In Services.

Period of Performance
The contract will include a 12-month base period with four 12-month options, allowing for a total service life of up to five years.

Place of Performance
The services will be performed at various locations associated with HUD's operations across the United States.

Overview

Agency

Department of Housing and Urban Development (HUD)

Response Deadline

Nov. 29, 2025, 2:00 p.m. EST Due in 93 Days

Posted

Nov. 13, 2024, 1:30 p.m. EST

Set Aside

Small Business (SBA)

NAICS

531390 - Other Activities Related to Real Estate

PSC

R408 - Support- Professional: Program Management/Support

Place of Performance

Oklahoma City, OK United States

Source

Open

Current SBA Size Standard

$19.5 Million

Pricing

Fixed Price

Est. Level of Competition

Low

Signs of Shaping

91% of obligations for similar contracts within the Department of Housing and Urban Development were awarded full & open.

On 11/13/24 Department of Housing and Urban Development issued Synopsis Solicitation Announcement_Notice_ID_MCM40FN for Mortgagee Compliance Manager 4.0 (MCM) Services due 11/29/25. The opportunity was issued with a Small Business (SBA) set aside with NAICS 531390 (SBA Size Standard $19.5 Million) and PSC R408.

Primary Contact

Name

Charles W. Hoyle Jr. Profile

charles.w.hoylejr@hud.gov

Phone

None

Secondary Contact

Name

Quotia Pitts Profile

quotia.c.pitts@hud.gov

Phone

None

Question & Answer

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Incumbent or Similar Awards

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Potential Bidders and Partners

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Additional Details

Source Agency Hierarchy

HOUSING AND URBAN DEVELOPMENT, DEPARTMENT OF > HOUSING AND URBAN DEVELOPMENT, DEPARTMENT OF > CPO : ATLANTA OPERATIONS BRANCH

FPDS Organization Code

8600-866160

Source Organization Code

500042847

Last Updated

Nov. 13, 2024

Last Updated By

charles.w.hoylejr@hud.gov

Archive Date

Dec. 14, 2025

Mortgagee Compliance Manager 4.0 (MCM) Services

Opportunity Assistant