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MiPACS Annual Support and Maintenance

ID: 36C25725Q0723 • Type: Sources Sought • Match:  100%
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Description

Posted: July 7, 2025, 5:08 a.m. EDT

This market research notice is being conducted by Network Contracting Office (NCO) 17 VHA Regional Procurement Office-West (RPOW) 5441 Babcock Road STE. 302 San Antonio TX 78240 for the procurement of MiPACS system annual maintenance and support. Background and Requirement: West Texas VA Health Care System (WTVAHCS) Medical Health Care System needs the requested items provided for MiPACS to facilitate our dental department s requirement for a Picture Archiving and Communication System (PACS). for West Texas VA Medical Health Care System. This equipment proposed is to provide both the MiPACS workstations and MiPAC server software to include MiPACS drivers needed for dental imaging devices West Texas VA Health Care System (WTVAHCS) Medical Health Care System needs the service for the MiPACS workstations and MiPAC server software to include MiPACS drivers needed for imaging devices that connect directly or indirectly to the MiPACS system. This equipment proposed is the MiPACS system s annual maintenance and support. must be able to perform the following functions. SPECIFIC INSTRUMENT REQUIRED: West Texas VA Health Care System for the Southwest Texas VA Medical Health Care System surgical service. The vendor is responsible for providing all items listed below. The Vendor must be authorized to work on the MiPACS dental Software. Provide technical support in appropriate systems back-up of MiPACS system software. Technical support shall include assistance with the following tasks: Installation of new imaging devices Troubleshooting of connectivity issues to MiPACS storage server Image quality improvement Inquiries about MiPACS functionality and features. If this is an item your business can provide, please respond to this Sources Sought Notice by 10:00 AM Central Time on Monday 10 July 2025. The intent of this notice is to establish sources to define the procurement strategy (e.g. set-aside, sole source, unrestricted) for a solicitation that VA intends to post soon. Interested contractors are requested to respond in accordance with the following: Where is the item manufactured, the VA is interested in procuring items manufactured in the United States. If you have an existing GSA or VA, Federal Supply Schedule contract, include the contract details in your response. Please note that VA is particularly interested in determining the availability of Service Disable Veteran Owned Small Business/Veteran Owned Small Business or other Small Business manufacturers or authorized distributors that can provide this item. Respond to this notice if you can provide these products listed in the table in the background and requirement section above. In response, please cite your business size status. DISTRIBUTORS: You must provide proof that you are an authorized distributor. VA does not accept gray market items. Vendors are requested to submit estimated market research pricing with their responses. The estimated pricing will be considered when determining the procurement strategy for the future solicitation. (e.g., if CO determines that capable small businesses cannot provide fair and reasonable pricing, then the solicitation will not be set aside). Responses should include: (1) Business Name (2) Business Address (3) Point of Contact - Name - Phone Number - E-mail Address (4) SAM UID Number (5) NAICS code (6) Business Size: SMALL or LARGE (7) Type of Business: SERVICE-DISABLED VETERAN OWNED (SDVOSB), VETERAN OWNED(VOSB), 8A, HUBZone, WOMAN-OWNED (WOSB), etc. (8) Letter stating OEM authorized dealer, authorized distributor, or authorized reseller for the proposed equipment and/or services if applicable (9) GSA/FSS Contract Number if applicable All businesses eligible to provide this item are encouraged to reply as this information may be used to determine potential set-asides for the above-noted requirement. Send responses to Michelle Cunningham at michelle.cunningham@va.gov. DISCLAIMER: THIS NOTICE OF INTENT IS NOT A REQUEST FOR COMPETITIVE QUOTES. However, Contractors may submit a capability statement, proposal, or quotation which shall be considered by the contracting officer whether to continue with the sole source procurement or to provide for competition. Due to technical issues, please allow additional time if you re using electronic means. Responses received will be evaluated; however, a determination by the Government not to compete with the proposed procurement based upon responses received to this notice is solely within the discretion of the Government.

Posted: July 7, 2025, 4:47 a.m. EDT
Background
The Network Contracting Office (NCO) 17 VHA Regional Procurement Office-West (RPOW) is conducting market research for the procurement of MiPACS system annual maintenance and support. The West Texas VA Health Care System (WTVAHCS) requires these services to support their dental department's Picture Archiving and Communication System (PACS).

The contract aims to ensure that the MiPACS workstations and server software, including necessary drivers for dental imaging devices, are maintained effectively. Vendors must be authorized to work on MiPACS dental software.

Work Details
The contract includes the following specific requirements:
- Provide annual maintenance and support for the MiPACS system.
- Technical support must include:
- Installation of new imaging devices
- Troubleshooting connectivity issues to the MiPACS storage server
- Image quality improvement
- Addressing inquiries about MiPACS functionality and features.

The vendor is responsible for ensuring appropriate systems backup of the MiPACS system software.

Place of Performance
West Texas VA Health Care System, 300 Veterans Blvd., Big Spring, Texas, 79720, USA.

Overview

Response Deadline
July 10, 2025, 11:00 a.m. EDT Past Due
Posted
July 7, 2025, 4:47 a.m. EDT (updated: July 7, 2025, 5:08 a.m. EDT)
Set Aside
None
Place of Performance
West Texas VA Health Care System (WTVAHCS) 300 Veterans Blvd. Big Spring, TX 79720 United States
Source
Links
VA

Current SBA Size Standard
$34 Million
Pricing
Likely Fixed Price
Est. Level of Competition
Sole Source
Odds of Award
30%
Signs of Shaping
The solicitation is open for 3 days, below average for the VISN 17: Heart of Texas Health Care Network. 79% of similar contracts within the Veterans Health Administration had a set-aside.
On 7/7/25 VISN 17: Heart of Texas Health Care Network issued Sources Sought 36C25725Q0723 for MiPACS Annual Support and Maintenance due 7/10/25. The opportunity was issued full & open with NAICS 541519 and PSC J065.
Primary Contact
Title
Contract Specialist
Name
Michelle Cunningham   Profile
Phone
(254) 408-1652

Documents

Posted documents for Sources Sought 36C25725Q0723

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Additional Details

Source Agency Hierarchy
VETERANS AFFAIRS, DEPARTMENT OF > VETERANS AFFAIRS, DEPARTMENT OF > 257-NETWORK CONTRACT OFFICE 17 (36C257)
FPDS Organization Code
3600-00257
Source Organization Code
100167100
Last Updated
July 21, 2025
Last Updated By
michelle.cunningham@va.gov
Archive Date
July 20, 2025