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Microsoft Unified Support Services

ID: N0018926QL140 • Type: Synopsis Solicitation • Match:  85%
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Description

Posted: June 10, 2026, 5:00 p.m. EDT

NOTE: The solicitation is being amended to change from a sole source solicitation to a limited source solicitation to authroized resellers of Microsoft Corporation. Please find the updated solicitation attached.

The Naval Supply Systems Command (NAVSUP) Fleet Logistics Center (FLC) Norfolk Contracting Department, Fleet Directorate intends to solicit on behalf of the Naval Oceanographic Office (NAVOCEANO) on a limited source basis to auhorized resellers of Microsoft Corporation (CAGE: 60128) in accordance with FAR 12.102(a). The instant requirement is for Microsoft Unified Support Services at the Naval Oceanographic Office (NAVOCEANO). As part of the instant requirement, the contractor shall provide all personnel, equipment, transportation, tools and materials necessary to provide comprehensive Microsoft Unified Enterprise support including Tiered, Critical Escalation Support as well as Power BI Modeling and Data Architecture Support by fully qualified Microsoft Subject Matter Experts . The resultant contract will be issued on a firm-fixed-price (FFP) basis and contain one (1) 12-month performance period:

  • 29 September 2026 through 28 September 2027

NOTE: The solicitation has been amended to extend the closing date to 29 May 2026 at 11:00am EDT. All other terms and conditions remain unchanged.

Posted: May 26, 2026, 8:12 a.m. EDT
Posted: May 12, 2026, 10:06 a.m. EDT
Background
The Naval Supply Systems Command (NAVSUP) Fleet Logistics Center (FLC) Norfolk Contracting Department intends to solicit Microsoft Corporation on a sole source basis for Microsoft Unified Support Services at the Naval Oceanographic Office (NAVOCEANO).

The goal of this contract is to provide comprehensive Microsoft Unified Enterprise support tailored to NAVOCEANO's mission, ensuring the availability of fully qualified Microsoft Subject Matter Experts.

Work Details
The contractor shall provide all personnel, equipment, transportation, tools, and materials necessary for:
1. Comprehensive Microsoft Unified Enterprise support including Tiered and Critical Escalation Support.
2. Power BI Modeling and Data Architecture Support by fully qualified Microsoft Subject Matter Experts.
3. Facilitation of delivery of Microsoft software Technical Critical support in both Unclassified and Secret environments via phone or on-site as required.
4. Compliance with DOD and Navy Operations Security (OPSEC) requirements.
5. Safeguarding all government equipment, information, and property provided for contractor use.
6. Monthly progress reports detailing account deliveries, solutions, planning, hours utilized, and cases handled.

Period of Performance
The contract will be performed over a period from September 29, 2026, through September 28, 2027.

Place of Performance
The contract will be performed at the Naval Oceanographic Office located at 1002 Balch Boulevard, Stennis Space Center, MS 39522-5001.

Incumbent Analysis (see Incumbents section for more detail)
The prior contract N0018925P0578 awarded to Microsoft Corporation for “Microsoft Unified Support Services” (09/18/25–09/29/26) appears to be a direct continuation of the same type of support at the Naval Oceanographic Office. The current requirement similarly calls for comprehensive Microsoft Unified Enterprise support with tiered and critical escalation support, along with Power BI modeling/data architecture support by qualified Microsoft subject matter experts, suggesting continuity in scope and service delivery.

Overview

Agency
NAVSUP Fleet Logistics Center Norfolk [DoD - USN - NAVSUP]
Response Deadline
June 24, 2026, 11:00 a.m. EDT (original: May 26, 2026, 11:00 a.m. EDT) Due in 9 Days
Posted
May 12, 2026, 10:06 a.m. EDT (updated: June 10, 2026, 5:00 p.m. EDT)
Set Aside
None
NAICS
541511 - Custom Computer Programming Services
PSC
DG01 - IT And Telecom - Network Support Services (Labor)
Place of Performance
Stennis Space Center, MS United States
Source
Open
Current SBA Size Standard
$34 Million
Pricing
Fixed Price
Est. Level of Competition
Sole Source
On 5/12/26 NAVSUP Fleet Logistics Center Norfolk issued Synopsis Solicitation N0018926QL140 for Microsoft Unified Support Services due 6/24/26. The opportunity was issued full & open with NAICS 541511 and PSC DG01.
Primary Contact
Name
Rachel Appleby   Profile
Email
rachel.a.appleby.civ@us.navy.mil
Phone
(771) 229-3608

Secondary Contact

Name
Stephanie Lent   Profile
Email
stephanie.r.lent.civ@us.navy.mil
Phone
(771) 229-0253

Documents

Posted documents for Synopsis Solicitation N0018926QL140

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Additional Details

Source Agency Hierarchy
DEPT OF DEFENSE > DEPT OF THE NAVY > NAVSUP > NAVSUP GLOBAL LOGISTICS SUPPORT > NAVSUP FLC NORFOLK > NAVSUP FLT LOG CTR NORFOLK
FPDS Organization Code
1700-N00189
Source Organization Code
500021468
Last Updated
June 10, 2026
Last Updated By
rachel.a.appleby.civ@us.navy.mil
Archive Date
July 9, 2026